Information Technology - Systems Support

Mindlance
  • Orlando, FL
  • Instant Apply
9 days ago

Job Description

This position serves as the primary technical liaison for manufacturing execution and shop floor management systems, ensuring seamless production operations across complex aerospace/defense manufacturing environments. The specialist is responsible for the day-to-day integrity, troubleshooting, and optimization of the MES - SAP SFM platforms, directly impacting production throughput, quality, and compliance.

Key Responsibilities
• Production Support & Operations: Provide real-time support for MES (Manufacturing Execution System) and SAP SFM (Shop Floor Manager) modules, performance, and data integrity during all production shifts.
• Complex Issue Resolution: Act as the focal point for escalating production anomalies, leveraging systematic troubleshooting methodologies to isolate root causes affecting shop floor workflows, material flow, resource allocation, and genealogy tracking.
• Root Cause Analysis (RCA): Lead or participate in cross-functional RCA sessions for production downtime, quality deviations, system errors, and data discrepancies, documenting findings and corrective action plans in compliance with industry standards (AS9100, ITAR, etc.).
• System Configuration & Maintenance: Assist in system upgrades, patches, parameter changes, and workflow optimizations within MES/SAP SFM to align with evolving production requirements, engineering changes, and capacity plans.
• Data Integrity & Reporting: Ensure accurate capture of production transactions, labor reporting, material consumption, and traceability data; generate/validate daily/weekly operational reports for production management and continuous improvement initiatives.
• Cross-Functional Collaboration: Partner with production supervisors, industrial engineers, quality assurance, IT, and platform teams to resolve system-enhanced process gaps, implement corrective actions, and support lean manufacturing initiatives.
User Training & Enablement: Provide guidance and end-user support to shop floor operators, leads, and engineers on MES/SAP SFM interfaces, ensuring adherence to standardized workflows and data entry protocols.

Technical Competencies
• Proven experience with MES platforms (e.g., Siemens Opcenter, Client Field Process, or Lockheed Martin–integrated variants) and SAP SFM/ERP modules.
• Strong working knowledge of manufacturing data models, shop floor signaling, work order management, and material traceability.
• Proficiency in SQL, scripting (Python/VBA), and data visualization tools for diagnostics and reporting.
• Familiarity with integration frameworks (OPC-UA, REST APIs, MQTT) connecting MES to PLCs, ERP, and MOM systems.
• Understanding of aerospace/defense manufacturing constraints (ITAR, CMM, POAM) is a plus.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Numbers & Facts

LocationOrlando, FL

Skills

  • AS 9100unmatched
  • Aerospace and Defenseunmatched
  • Application Programming Interface (API)unmatched
  • Capability Maturity Model (CMM)unmatched
  • Capacity Managementunmatched
  • Continuous Improvementunmatched
  • Corrective Actionunmatched
  • Cross-Functionalunmatched
  • Data Entryunmatched
  • Data Modelingunmatched
  • Data Qualityunmatched
  • Data Visualization Toolsunmatched
  • Documentationunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Industrial Engineeringunmatched
  • Industry Standardsunmatched
  • Lean Manufacturingunmatched
  • Machiningunmatched
  • Maintain Complianceunmatched
  • Manufacturingunmatched
  • Manufacturing Execution Systems (MES)unmatched
  • Microsoft Operations Manager (MOM)unmatched
  • Microsoft Visual Basic for Applications (VBA)unmatched
  • Operational Supportunmatched
  • Order Managementunmatched
  • People Managementunmatched
  • Problem Solving Skillsunmatched
  • Production Managementunmatched
  • Production Supportunmatched
  • Programmable Logic Controller (PLC)unmatched
  • Python Programming/Scripting Languageunmatched
  • Quality Assuranceunmatched
  • REST (Representational State Transfer)unmatched
  • Regulatory Complianceunmatched
  • Resource Managementunmatched
  • Root Cause Analysisunmatched
  • SAPunmatched
  • SAP ECC (fka SAP R/3 and SAP ERP)unmatched
  • SQL (Structured Query Language)unmatched
  • Scripting (Scripting Languages)unmatched
  • Software Patchesunmatched
  • Systems Administration/Managementunmatched
  • Systems Maintenanceunmatched
  • Technical Supportunmatched
  • Traceabilityunmatched

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