Information Technology - Systems Support

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Information Technology - Systems Support

• Location: Orlando, Florida 32825
• Work model: Remote
• Posted Yesterday
• Job ID: JPC - 212336

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Job Description

[About the Role]

Join a dynamic aerospace and defense leader as an Information Technology - Systems Support Specialist. You will serve as the primary technical point of contact for manufacturing execution (MES) and shop floor management (SAP SFM) systems, ensuring uninterrupted, high-quality production operations in a fast-paced, compliance-driven environment. This role offers direct impact on production performance, cross-functional collaboration, and opportunities for professional advancement in advanced manufacturing technology.

[Responsibilities]

• Deliver real-time production support for MES and SAP SFM modules to maximize shop floor uptime and system reliability
• Isolate and resolve complex production anomalies using systematic troubleshooting methodologies
• Lead or participate in root cause analysis (RCA) sessions for downtime, quality issues, and system/data discrepancies, ensuring full documentation and regulatory compliance
• Assist with system configuration, upgrades, patches, and workflow optimizations to support evolving production and engineering requirements
• Ensure data integrity across production transactions, labor reporting, material consumption, and traceability; generate and validate operational reports for management
• Collaborate with production, engineering, quality assurance, and IT teams to close process gaps and drive continuous improvement
• Provide training and user support for MES/SAP SFM interfaces, ensuring adherence to standardized processes and data protocols

[Required Skills and Experience]

• 10 years proven experience supporting MES platforms and SAP SFM/ERP modules in manufacturing environments
• Strong knowledge of manufacturing data models, shop floor signaling, work order management, and material traceability
• Proficient in SQL, Python or VBA scripting, and data visualization tools for diagnostics and reporting
• Experience with integration frameworks connecting MES to PLCs, ERP, and MOM systems
• Deep understanding of compliance and data integrity within regulated environments

[Preferred Skills]

• Exposure to Siemens Opcenter, Honeywell Field Process, or aerospace/defense-integrated MES variants
• Familiarity with ITAR, AS9100, CMM, and POAM requirements

[Benefits]

• Competitive salary with performance-based growth opportunities
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and ongoing technical training
• Supportive, safety-first culture with recognition programs

[How to Apply]

Ready to advance your IT career in aerospace manufacturing? Submit your application and resume through our online portal to join a team at the forefront of smart manufacturing.

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Job details

Job ID JPC - 212336

Location Orlando, Florida, United States

Work Model Remote

Experience 10 years

Industry Defense - Aerospace

Pay Rate $76 (Hourly)

Posted November 4, 2026

Skills systems support

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