Design and implement monitoring, automation/configuration management and reporting functions that will make a hands-off environment (Managed File Transfer, SFTP, etc)
Design, install, configure, manage and maintain internal servers/VMs, networking, storage devices and firewalls. (VMWare, Progress, Connect : Direct, Windows, UNIX, Check Point, etc.)
Responsible for adhering to change management processes, incident response, and testing methodologies for modifications to systems and software. This includes anticipating, mitigating, identifying, responding to, troubleshooting and resolving issues with the systems and software.
Documents, addresses and resolves all customer incidents, problems and requests in a timely manner
Performs regular systems maintenance including OS/application patches, generic ID, and applications updates, and regular performance monitoring
Develops documentation related to new and existing systems
Provides excellent customer service by seeking to understand and address the customer's needs and expectations through effective communication, and collaboration
Mentor junior team members
Develop and implement project plans, risk assessments and contingency plans (i.e. disaster recovery and business continuity planning, testing, and response)
Define and document best practices and support procedures
Provide after-hours support for infrastructure related emergencies as well as occasional weekend maintenance
Assist with hardware and software vendor evaluation, recommendation, and negotiations
Assist with internal and external audits by providing supporting audit documentation and evidence
Interact with staff at a technical level, as required
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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Numbers & Facts
Location
Hartford, CT
Salary
$55–$60 Per Hour
Skills
Automationunmatched
Best Practicesunmatched
Business Continuity Planning (BCP)unmatched
Change Managementunmatched
Communication Skillsunmatched
Configuration Managementunmatched
Contingency Plansunmatched
Customer Support/Serviceunmatched
Disaster Recoveryunmatched
External Auditunmatched
File Managementunmatched
Firewallsunmatched
Incident Responseunmatched
Internal Auditunmatched
Mentoringunmatched
Microsoft Windows Operating Systemunmatched
Negotiation Skillsunmatched
Operating Systemsunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Project Planningunmatched
Quality Assurance Methodologyunmatched
Risk Analysisunmatched
Secure/SSH File Transfer Protocol (SFTP)unmatched
Software Administrationunmatched
Software Evaluationunmatched
Software Patchesunmatched
Sterling Commerce CONNECT:Directunmatched
Support Documentationunmatched
Systems Maintenanceunmatched
Testingunmatched
Time Managementunmatched
Unix Operating Systemsunmatched
VMS Operating Systemunmatched
VMWareunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Selectionunmatched
Virtual Machine (VM)unmatched
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