Infrastructure Engineer

Are you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. CDO employees demonstrate integrity, embrace teamwork, and embody a Can Do attitude in the delivery of superior customer service.

Job Description

Members of this Service Area provide technical expertise to manage enterprise infrastructure technologies. Answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives. Manage, ITIL incidents assigned to Infrastructure Service Area and include, but is not limited to, incidents relating to OSI Layer 2 and Layer 3 switching, 802.1q VLAN, Shortest Path Bridging (802.1AQ), 802.1x switch port authentication/Cisco ISE, router and switching operating system/firmware, Cisco VPN, related DNS and DHCP, dynamic routing protocols (BGP, OSPF), physical and virtual networks, QoS, Cisco Nexus Data Center technology, MPLS networks and DISA STIG implementation.

The contractor shall support Infrastructure on first shift.  ANG NOS Infrastructure manages the following:

• Cisco routers ands witches on 2 networks
• VPN appliances
• Cisco Nexus devices on 2 networks
• Responsible for enterprise routing, managing routing and switching at multiple data centers.

Minimum Qualifications

• Must have a minimum of Cisco CCNP with three (3) years of related professional IT experience commensurate with tasks outlined in this service area.
• Ability to install, configure, and troubleshoot OSI Layer 2 and Layer 3 switching features, 802.1q VLAN implementations and Shortest Path Bridging (802.1AQ).
• Ability to install, configure, and troubleshoot router and switch operating system/firmware upgrades and perform assigned upgrades within reported TCNO timeline.
• Ability to troubleshoot DNS and DHCP.
• Ability to configure network addressing (Sub-Netting, Interface Protocols).
• Ability to configure and troubleshoot physical and virtual networks, leveraging IP networking technology (OSI Reference Model, Topologies, Protocols, TCP, UDP, LAN Technologies, switching concepts, VLANs, Spanning Tree Protocol).
• Ability to configure and troubleshoot Quality of Service (QoS).
• Ability to configure and troubleshoot QoS incidents.
• Ability to configure and troubleshoot Cisco Nexus Data Center technology.
• Experience with creating and maintaining detailed Visio drawings.
• Knowledge of Cisco Catalyst Center (formally DNA)with demonstrated ability to monitor and maintain Cisco routers and switches and provide reports.
• The contractor shall have the ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware.
• The contractor shall have the ability to troubleshoot and maintain MPLS networks.
• The contractor shall have the ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware.
• Must hold a Cisco Certified Network Professional (CCNP) certification or be able to obtain one within 90 days.
• SECRET Security Clearance (FINAL) Required

Additional Preferences

• Ability to configure and troubleshoot dynamic routing protocols (BGP, OSPF).
• Ability to configure and troubleshoot Cisco VPN hardware.
• Ability to apply and interpret DISA STIGs
• Ability to configure and troubleshoot 802.1x switch port authentication via Forescout and Cisco ISE.

What can a CDO employee expect?

At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan with their first paycheck. Full-time employees also receive company paid short- and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave.

CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or veteran status.