Infrastructure Network Testing Lead

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Network Testing Delivery Lead

Experience

10-14 years total IT experience, with 5+ years in Network testing delivery leadership

Role Summary

Lead Software Quality Engineer - Network responsible for validating enterprise network changes across LAN/WAN, security, and cloud platforms. Ensures changes meet functional, performance, and compliance requirements prior to production release. Partners with engineering and operations teams to enable high-quality, low-risk deployments.

Key Responsibilities

• Execute validation of network changes (routing, switching, firewall, SD-WAN, load balancers)
• Responsible for independent validation, testing, and quality assurance of enterprise network changes across LAN/WAN, security, and cloud platforms.
• Ensures all network changes meet functional, performance, security, and compliance requirements prior to production deployment.
• Collaborates with Network Engineering, Operations, CAB, and Risk teams to deliver high-quality, low-risk releases. Acts as a quality gate to reduce incidents and improve deployment success through structured testing and automation.
• Accountable to deliver estimate efforts, track and address failed changes incidents and identify do better opportunities.
• Accountable to drive quality efficiencies and effectiveness using automated solutions for Network and Security changes, testing life cycle and change process optimization.
• Design and run test plans, test cases, and validation scenarios.
• Identify defects, risks, and provide go/no-go recommendations
• Collaborate with engineering, CAB, and release teams for change readiness
• Drive automation and improve testing efficiency and coverage
• Maintain validation evidence, test reports, and quality metrics
• Experience on Excel, PowerPoint, SharePoint, Service Now , ITIL Service Management Concepts and Tools HP,BMC Remedy, ServiceNow(Incident, Problem, Change, Release)
• Familiarity of Agile Methodology Scrum/Kanban and project management tools like Azure and Jira.
• Flexibility to work on weekend's
• SDAM & ITSM Regulatory documentation upkeep

Mandatory Technical Skills

• Network Change Validation & Testing

• Perform end-to-end validation of network changes (Switching, Routing, Firewall, SD-WAN, Zscaler, Load Balancers)

• Design and execute detailed test plans, test cases, and validation scenarios

• Validate functionality, performance, resilience, and security compliance

• Conduct regression and post-change validation before production release

• Ensure all validations align with CAB approvals and change governance

• Defect Management & Risk Control

• Identify, document, and track defects, risks, and validation gaps

• Provide clear go/no-go recommendations during release/bridge calls

• Coordinate with engineering teams for defect resolution and re-validation

• Ensure compliance with risk, audit, and governance requirements

• Test Strategy & Automation

• Develop and maintain standardized testing frameworks and SOPs

• Drive automation of validation processes using scripts and tools

• Improve test coverage across network technologies and environments

• Enhance efficiency and reduce manual testing efforts

• Stakeholder & Governance Engagement

• Collaborate with Network Engineering, Operations, Release Management, and CAB

• Participate in bridge calls, change reviews, and governance forums

• Communicate validation results, risks, and readiness status clearly

• Support release decision-making with quality insights

• Documentation & Reporting

• Maintain test plans, execution reports, and validation evidence

• Track and publish quality metrics (defect leakage, incident reduction, automation coverage)

• Create and maintain knowledge base articles (ServiceNow / Confluence)

• Ensure audit readiness with proper documentation and traceability

Good-to-Have Technical Skills

• Knowledge with SD-WAN (Silver Peak/Palo Alto), Zscaler, F5, Infoblox, Cloud (Azure/AWS)
• Experience in automation tools, scripting, and CI/CD validation
• Knowledge of risk frameworks, audit compliance, and governance

Soft & Leadership Skills

• Strong delivery ownership and decision-making
• Executive-level communication and stakeholder management
• Risk-based thinking and escalation judgment
• Ability to manage cross-functional, geographically distributed teams
• Structured problem-solving and incident leadership
• Support continuous improvement initiatives in testing and validation practices
• Mentor junior engineers on testing methodologies and tools
• Stay updated with emerging network technologies and testing strategies

Certifications (Preferred / Nice to Have)

• Certifications: CCNA/CCNP, ITIL (nice to have)ITIL, COBIT

Salary Range:

$95,600 - 162,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.