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Infrastructure Program Manager Data Center Operations & Vendor Management

Elan Partners

Plano, TX

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JOB DETAILS
SKILLS
Access Control, Customer Satisfaction, Digital Asset Management, Hardware Installation, Maintain Compliance, Network Operations Center, Operations Processes, Outsourcing, Process Improvement, Project/Program Management, Quality Management, Regulatory Compliance, Space Operations, Vendor/Supplier Management, Vendor/Supplier Planning
LOCATION
Plano, TX
POSTED
2 days ago
Infrastructure Program Manager – Data Center Operations & Vendor Management
Contract Position
No Sponsorship
Onsite

The Technology Services PM is responsible for driving and managing services requiring hands and feet in the technology room, such as installations, decommissioning, and information gathering activities. Part and parcel with all activities will be the responsibility for upholding global operating practices and firmwide controls, including but not limited to media management, asset management, access control, and room hygiene.
 
Qualifications/Experience:
  • College degree in related technical/business areas or equivalent work experience
  • Minimum of 10 years of business experience
  • Demonstrated experience managing and coordinating onsite technology infrastructure activities, including hardware installations, deployments, decommissioning, asset inventory, and infrastructure audits across enterprise technology environments.
  • Experience overseeing third-party vendors while ensuring compliance with operational standards related to asset management, media management, access controls, and technology room governance.
  • Working knowledge of technology room components, connectivity, architectures, and operational processes.
  • Experience with Managed Service or alternate Outsourced Vendor models preferred.
  • Proven track record in execution and delivery roles.
  • Excellent vendor management skills
  • SME in Technology Program & Project Management.
 Responsibilities Include:
  • Regional accountability for activities in their assigned technology rooms, including but not limited to incidents, requests, programs, and initiatives.
  • Support the build of new sites by providing stakeholder input into the design process and by overseeing the preparation of the spaces for operations and their formal acceptance into the operations portfolio.
  • Visit each technology space every two years, performing an inspection on control areas such as media management, asset management, access control, and room hygiene. Document issues in WTS's platform, Oversite, and remediate.
  • Responsible for the overall lifecycle of hardware and media, including installation, ongoing support, decommissioning, storage, tracking, and destruction, in accordance with the firm's processes and policies for technology asset destruction.
  • Manage third-party strategic vendor for technician dispatches and work within the portfolio of technology rooms, ensuring customer satisfaction and adherence to policies and procedures.
  • Plan and execute internal initiatives to improve service quality and stability.
  • Provide regular status updates on risks, accomplishments, and upcoming activities within the region.
  • Drive continual service improvement both internally and externally with vendors.
 

About the Company

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Elan Partners

Élan Partners, a woman-owned, WBENC certified, professional staff augmentation firm specializing in Technology and Engineering, is headquartered in Dallas, Texas. Our expertise is derived from more than twenty years of delivering customized staffing solutions to a host of technical clients, including Medical, Healthcare, Financial, Manufacturing and Software/Hardware Development industries.

Our team has an average of 15 years recruiting for technical disciplines as well as an average of 10 years working together in that capacity. A result of this tenure is an extensive referral network from with which we are able to find the most difficult skill sets. The pride we take in our work is apparent in the results we produce that are achieved through teamwork, a commitment to quality and unwavering belief in integrity.

Employers – Industry leaders who desire to obtain the best possible talent are realizing the importance of partnering with a reputable staffing firm invested in ethical business practices. Élan Partners is that firm. Our methodology is proven and efficient. We will not inundate you with unqualified resumes. Our only request is an open line of communication so that we can effectively provide you with the most qualified candidates. Our philosophy is to ensure every company we work with becomes a client for life.

Job Seekers –Picking the correct firm to represent you is an important decision. Relationships are important, as mentioned above. We strive to ensure every company we work with becomes a client for life. The same holds true for our candidates and consultants – (In fact, 50% of our client base is derived from candidates we have worked with in the past who are now in hiring positions). Élan will never present your resume without your consent and will only present career opportunities that are right for you. You can trust our recruiter is someone who understands respects and appreciates your search. We will always represent you accurately, fairly, with great confidence and discretion.

Élan continues to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs. We offer a number of flexible services to meet a variety of different needs:

• Contract Staffing

• Contract to Direct

• Permanent/Direct Hire Placement

• Single Source Staffing

• Payroll Services

View Jobs for Elan Partners

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.elanpartners.com

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