Infrastructure Solutions Architect – ServiceNow CSA

We are looking for an experienced Infrastructure Solutions Architect with strong ServiceNow platform architecture experience to design, implement, and govern enterprise ServiceNow solutions.

Required Skills & Experience

• Bachelor's degree in IT, Computer Science, or a related field.

• 5+ years of ServiceNow platform experience.

• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.

• Strong hands-on experience with:

  • ServiceNow ITSM

  • ITOM

  • ITAM

  • CMDB

  • CSDM

  • Integrations and APIs

  • Workflow Automation

• ServiceNow Certified Systems Architect (CSA) certification is mandatory.

• Excellent communication, leadership, and problem-solving skills.

Key Responsibilities

• Architect enterprise ServiceNow platform solutions.

• Lead technical solution design and platform governance.

• Design and support enterprise application integrations.

• Guide developers, administrators, and project teams.

• Support platform upgrades, performance optimization, and roadmap planning.

• Ensure security, compliance, and operational best practices.

Preferred Certifications

• ServiceNow Certified Technical Architect (CTA)

• ServiceNow Certified Application Developer (CAD)

• ServiceNow CMDB, ITSM, ITOM, or ITAM Implementation Specialist

• ITIL Foundation V3 or higher

Important Requirements

• Local Lansing-area candidates strongly preferred.

• Non-local candidates must be willing to relocate at their own expense without delays.

• Must be available for an in-person interview.

• Must be available to work onsite from Day 1, two days per week.

• No remote-only option.

• Resume must be limited to 4 5 pages.

• Copies of applicable certifications must be provided.

Interested candidates, please share your updated resume and copies of relevant certifications.