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Innovation Hub UAT Tester

Wells Fargo Bank
  • Irving, Texas
    3 days ago

    Job Description

    About this role:

    Wells Fargo is seeking an Innovation Hub UAT Tester to support Consumer Small Business Banking Operations (CSBBO).  This UAT Tester will align to the newly formed Innovation Hub, overseeing and managing UAT for agentic AI product development.


    In this role, you will:

    • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

    • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

    • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

    • Write, and execute test scripts and document results

    • Write user stories from requirements using SDLC formats

    • Gather and condition test data for both Development and UAT

    • Drive requirements, incorporating product expertise and industry/ competitor opportunities.

    • Review requirements and build the test scenarios/test scripts with minimal supervision.

    • Work independently to make recommendations for support function by providing support and leadership

    • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

    • Collaborate and consult with team leaders in developing project plans, policies and procedures

    • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners


    Required Qualifications:

    • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    Desired Qualifications:

    • 4+ years of experience in UAT or other end-to-end testing

    • 2+ years of contact center experience

    • Facilitated testing for AI products or machine learning models

    • Experience with test creation, planning, coordination and facilitating testing and routine


    Job Expectations:

    • This position is not eligible for Visa sponsorship

    • This position offers a hybrid work schedule

    • Must be able to work on-site at any of the listed locations

    • Relocation assistance is not available for this position

    Job Posting Locations:

    • 401 Las Colinas Blvd W Bldg. A, Irving, TX

    • 1525 W WT Harris Blvd., Charlotte, NC

    • 401 S Tryon St., Charlotte, NC

    • 800 S Jordan Creek Pkwy., West Des Moines, IA

    Posting End Date: 

    2 Dec 2026

    *Job posting may come down early due to volume of applicants.

    We Value Equal Opportunity

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

    Drug and Alcohol Policy

     

    Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.


    Wells Fargo Recruitment and Hiring Requirements:


    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.


    Numbers & Facts

    LocationIrving, Texas
    IndustryFinancial Services
    Company Size10,000 employees or more
    Year Founded1852
    Websitewellsfargojobs.com/en/diversity/disability-inclusion

    About Company

    We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

    Skills

    • Acceptance Testingunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Banking Operationsunmatched
    • Business Bankingunmatched
    • Business Operationsunmatched
    • Business Strategyunmatched
    • Call Centersunmatched
    • Consultingunmatched
    • Cost Effectiveness Analysisunmatched
    • Credit Riskunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Financial Operationsunmatched
    • International Businessunmatched
    • Leadershipunmatched
    • Machine Learningunmatched
    • Maintain Complianceunmatched
    • Operational Strategyunmatched
    • Operational Supportunmatched
    • Product Developmentunmatched
    • Product Testingunmatched
    • Project Developmentunmatched
    • Project Planningunmatched
    • Regulatory Complianceunmatched
    • Relationship Managementunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Sales Pipelineunmatched
    • Small Businessunmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Test Dataunmatched
    • Test Plan/Scheduleunmatched
    • Test Scenariounmatched
    • Test Scriptsunmatched
    • Testingunmatched
    • Time Managementunmatched

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