Our direct end client a large American multinational hotel chain is seeking to hire for the below role.
Job Title: Innovation Program Coordinator Contract Duration: 12 months plus Location: Chicago IL | Hybrid
What You’ll Do The responsibilities below describe the role’s current focus. Duties and priorities may evolve as projects progress or new needs emerge.
Communicate with and prepare stakeholders:
Draft and coordinate communications that explain project goals, changes, progress, timelines, and next steps.
Help corporate teams and hotel stakeholders understand how a project or tool affects them and how they can participate.
Tailor messages and materials for different audiences, levels, and regions.
Help respond to stakeholder questions by finding answers, connecting people with the right resources, and following up.
Keep project content and communications current as plans and priorities change.
Support hotel onboarding and adoption
Coordinate hotel onboarding to new tools, including confirming participating hotels and key contacts.
Prepare onboarding communications that explain expectations, timelines, available resources, and next steps.
Organize training and Q&A sessions across regions and time zones. This may include occasional early or late calls to support Asia Pacific.
Deliver or support live training and provide additional guidance to hotels that need it.
Track hotel questions, participation, and onboarding progress, and connect hotels with appropriate support.
Gather feedback and lessons learned to improve future onboarding and adoption.
Turn project vision into clear materials
Work with the team to understand the purpose, direction, and intended audience for AI and technology projects.
Turn project concepts and updates into polished, easy-to-understand materials for corporate and hotel stakeholders.
Prepare and edit presentations, emails, newsletters, FAQs, videos, and other communications in the format that best fits the message.
Make complex or evolving information clear, relevant, and actionable for different audiences.
Update website templates and stakeholder-facing content so information reflects the current state of projects. This includes editing and maintaining content, not building websites.
Gather input and confirm details with the team to help keep materials accurate and aligned.
Support the team’s evolving work
Coordinate requests from the analysts, director, and vice president, and help move materials and communications forward.
Stay organized across multiple projects and requests while adapting as needs change.
Research AI tools, technology, and new approaches, and bring useful findings and ideas to the team.
Look for clearer, more efficient ways to create materials, communicate, and support adoption.
What You’ll Bring
Clear, thoughtful writing and editing skills, with the ability to make complex or changing information easy to understand.
Strong organization and follow-through across multiple requests and projects.
Initiative and curiosity: you look for ways to move work forward, share ideas, and learn about new tools and topics.
An ability to listen, take feedback, and follow through on agreed priorities.
Comfort communicating with different audiences
Interest in AI and technology, and in helping people understand and adopt new tools.
Comfort using AI tools such as ChatGPT and Microsoft Copilot, and independently researching potential solutions.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with communications, content development, training, stakeholder engagement, or onboarding is helpful, but not required.
There’s no set number of years of experience required. We welcome candidates with a range of backgrounds, including early-career applicants. Strong writing, organization, initiative, curiosity, and follow-through matter most.
Please apply with your interest. You may also reach out to me at
abaranwal@alphambe.com
Thank you,
Ashu
We provide a comprehensive package which includes.
Benefits
Medical for full time employees
Dental, and Vision Insurance
Life Insurance, Short-Term Disability, Long-Term Disability, etc.
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Numbers & Facts
Location
Chicago, IL
Skills
Artificial Intelligence (AI)unmatched
Content Developmentunmatched
Dental Insuranceunmatched
Editingunmatched
Follow Throughunmatched
Frequently Asked Questions (FAQ)unmatched
Material Movingunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Product Familyunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Newsletterunmatched
Onboardingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project/Program Coordinationunmatched
Vision Planunmatched
Web Templatesunmatched
Website Managementunmatched
Writing Skillsunmatched
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