Inside Sales Account Manager

About This Role

The Inside Sales Account Manager sustains and nurtures solid relationships with key clients that generate income for Baumann Paper. The Inside Sales Account Manager is responsible for maintaining the company's existing relationships with a client or group of clients while adding new customers, so that they will continue to buy and grow with Baumann Paper Company as their vendor of choice. The Inside Sales Account Manager utilizes Baumann Paper resources to develop and implement strategic solutions to achieve key clients' long-term goals. They serve to understand each customer's demands, plan how to meet these demands, and generate growth sales for the company from those existing clients. New accounts in the verticals served will be a major focus to success.

Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

• Maintain and grow accounts that are important to Baumann Paper.
• Maintain customer relationships while executing strategies to increase sales for Baumann Paper's key clients.
• Organize and conduct sales calls with vendors to deliver on growth expectations, goals, and objectives.
• Prepare bids and proposals, quoting Baumann Paper products.
• Identify new business opportunities for key clients.
• Assist with new customer set up and when needed, support in the accounts payable process (past due).
• Provide market-based insight to Pricing Analyst.
• Utilize Baumann Paper's CRM to document all business development activity.
• Gather and analyze latest research to deliver innovative solutions to key customers.
• Contribute to the management of customer inventory, as requested by the customer.
• Coordinate demonstrations on equipment and products to perspective customers.
• Participate in tradeshows and conferences as needed.
• Perform additional duties as assigned.

Education

• Associates Degree or higher in Business, Management, Communications, or related field of study.
• 3-5 years of sales and proven account management experience. Additional experience may be substituted in lieu of education.
• Sales experience in Healthcare, Foodservice, Education, Hospitality, or Manufacturing is preferred and highly desirable.

Location

Lexington, Ky

Skills

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A customer champion with the ability to connect over the phone, email or other means without face-to-face contact.
• Must possess an extraordinary knack for service, with a personality that our customers would love to deal with.
• Ability to be a self-starter and take initiative as a solid problem solver.
• Ability to build instant rapport with customers and sell through the phone.
• Ability to perform research through the internet.
• Ability to effectively organize work responsibilities to achieve sales objectives.
• High performance salesperson maintaining positive relationships and providing creative solutions
• Ability to efficiently manage time and allocation of resources.
• Knowledge of market and competition; utilizing this information to create and meet strategic goals.
• Proficiency in the use of all Microsoft Office products, or other proprietary software.
• Proficiency in the use of Gmail and google sheets.
• Ability to effectively present information to others in verbal and written format.
• Ability to work with a team and members of other departments of known concepts.

Work Hours

Generally 8am to 5pm Monday to Friday.

Compensation

Hourly pay rate

Sales bonuses, commissions

Physical Requirements

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Ability to look at a computer screen for 6 to 8 hours a day.
• Ability to communicate with customers, vendors, and the general public via the telephone for 6 to 8 hours a day.
• Ability to operate standard business equipment such as fax, computer, printer, copier, etc.
• Ability to sit at a desk for long periods of time.
• Ability to stand, bend, and lift up to 20 pounds.
• The ability to listen to and understand information and ideas presented through spoken words and sentences includes the ability to understand the speech of another person.
• The ability to communicate information and ideas in speaking and writing so others will understand.
• The ability to see details at close range (within a few feet of the observer).
• The ability to tell when something is wrong or is likely to go wrong and can comprehend the business implications of decisions.