As in Inside Sales Representative you will be handling inbound calls driven in by TV, Internet, Mail and Third Party Marketing. You will consult customers on their insurance needs and match the correct coverages, products and benefits to convert leads into customers.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened when you join our team as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident customers.
A Front Lines Liaison: You rise to the role of representing the company brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.
A Customer-Centric Closer: While "sales” is in your title, integrity is in your nature. That means you sincerely care that customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow
Additional Requirements
Using webcam and video during huddles, 1x1s, and meetings Ensuring quality connectivity with internet service provider
Have hard-wired high-speed internet of at least 100 mbps download/ 20 mbps upload. Wi-Fi and satellite internet are not allowed
Have a dedicated workspace free from any noise or distractions
What You'll Do:
Handle inbound calls and respond to warm leads - no cold calls required
Build trust with prospective customers by understanding their needs and helping match them to the right coverage, products, and services
Close sales with integrity and a customer-first mindset
Serve as a brand ambassador, delivering thoughtful, tailored solutions with confidence and care
What We Offer:
Comprehensive training program (16–18 weeks depending on licensure status)
Licensing support - earn your Property & Casualty Insurance License on us if you don't already have one
A consistent schedule: 4 weekdays + 1 weekend day, typically starting mid-morning (e.g., 11am–8pm CST), with scheduling reassessed after 12 months
Fully remote
Key Skills:
Strong phone presence, customer oriented/passionate about sales, helping others, empathy
Driven for success/proactive/ action oriented
Goal oriented, knowledge of sales metrics
Confidence in selling
Competitive nature, multi-tasking, time management, urgency skills
Ability to build rapport/connect with customers
Coachability, flexibility, reliability, growth mindset, invest in personal growth
Ability to make and track outbound sales calls
Additional Skills for Remote/Virtual:
Thrives working independently
Self disciplined and deadline driven
Emphasis on resourcefulness
Previous WFH (plus)
Please note that for this role we are not able to hire candidates based in the following states: CA, CO, IL, OR, HI, AK
Education & Experience
HS Degree +
3+ yrs. of proven sales experience
Held to sales goals/ held to metrics
Phone Sales Experience
Preferred Industry Experience
Financial Services (Bank Teller, Associate)
Car Dealerships (Internet Sales)
Insurance
Call Center Experience
Vacation Sales (Time Shares, Cruises)
Mortgage Specialist
Cell Phone Sales
Software Sales
Numbers & Facts
Location
Chicago, IL (Remote)
Skills
Alliance/Partner Marketingunmatched
Call Centersunmatched
Call Monitoringunmatched
Cellular Telephoneunmatched
Consultingunmatched
Customer Conversionunmatched
Customer Relationsunmatched
Financial Servicesunmatched
Inside Salesunmatched
Insuranceunmatched
Internet Service Providersunmatched
Internet TVunmatched
Licensingunmatched
Metricsunmatched
Mortgageunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Persuasion Skillsunmatched
Property and Casualty Insuranceunmatched
Salesunmatched
Sales Closing Skillsunmatched
Sales Prospectingunmatched
Telephone Skillsunmatched
Telesalesunmatched
Time Managementunmatched
Training/Teachingunmatched
Webcamsunmatched
Wi-Fiunmatched
Work From Homeunmatched
eCommerce Salesunmatched
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