Job Title: Inside Sales and Warehouse Associate
POSITION SUMMARY
Shipping Status/Sales Order Tracking Information – Advise all customer of current ship status of their PO's by checking at the system (MS Excel base) to see the shipping schedule from group factories.
Purchase Order Processing – Orders the necessary items mainly from overseas group factories by referring to the input Sales Order information and Reorder Point information for each item set in the system.
Warehouse operations –Receiving orders from overseas group factories as a primary person. Prepare orders to be shipped by pulling materials packing boxes, Create the documents (commercial invoice, packing list, AWB) necessary for overseas shipments and prepare to be picked up.
Sales Representative Support – Support field reps. with samples, marketing & tradeshow collaterals. Provide activity and POS reports to individual reps. on a case-by-case basis.
Trade Show support – Manage and coordinate all aspects of team's product tradeshows. Includes travel logistics, set-up and dismantling of booth, press material and giveaways.
Sales Order Management – Act as back up to Inside Sales Associate on case by case basis.
Monthly - Be active with monthly inventory, physical count; report discrepancies.
Creating promotional materials and advertising for our products using Adobe Illustrator and video creation tools.
Job Duties (%)
Manage customer backlog to all key customer accounts as a supporter of inside sales 20%
Receiving orders, extract and prepare to be shipped, creating documentation for overseas shipments 20%
Purchase order processing and history reporting 20%
Purchasing service / problem resolution, inquiries, quotations and reporting 10%
Inventory management including forecast analysis, planning, purchasing and reporting 10%
Process and manage RMA's, chargebacks and sales returns 10%
Submit weekly / monthly activity reports for purchasing, inventory, slow moving 5%
Support to Operations dept. – physical inventory, inbound shipments, material movement etc. 5%
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Experience: Previous purchasing support / Sales Administration / Purchase Order entry / Warehouse operation / Customer Service experience a plus.
Ability to manage multiple projects simultaneously. Good organizational skills and follow through a must.
Education: High School diploma – 4 Year College Degree a plus.