Title: Inside Sales/ Customer Service
Location: Lorton, VA
Salary: $50,000-$53,000 DOE (plus quarterly incentives)
Schedule: M-F
About the Role
This is a full-time, on-site position based in Lorton, VA. Youll play a key role in driving inside sales growth and delivering an outstanding customer experience- specializing in a commercial based market- mainly fiberglass insulation and FRP paneling.
Were looking for someone who is strategic yet hands-on, a problem solver who thrives in a fast-paced environment, enjoys building relationships, and isnt afraid to roll up their sleeves when the team needs an extra hand.
What Youll Do
- Grow profitable sales within assigned markets and accounts.
- Proactively identify new business opportunities and cultivate relationships with new customers and projects.
- Provide accurate quotes and pricing, and follow up consistently to close opportunities.
- Develop deep product knowledge in categories like insulation, FRP paneling, and fluid sealing.
- Partner with branch leaders and managers to align your efforts with performance goals and growth targets.
- Deliver consistent, proactive customer service — owning the process from first contact through order fulfillment.
- Meet with customers and work alongside your team to build lasting, profitable relationships.
- Collaborate with warehouse operations and assist with inventory management when needed.
- Support day-to-day branch operations with a can-do attitude and a focus on teamwork.
What You Bring
- Proven success in inside sales, operations, or customer-focused roles — preferably in industrial distribution or B2B sales.
- A track record of lead generation, follow‑through, and consistent performance.
- Exceptional communication and relationship‑building skills- you know how to listen, not just talk.
- A strong sense of ownership and accountability, with a focus on continuous improvement.
- A team-oriented mindset -willing to help others, share knowledge, and celebrate wins together.
- Experience with industrial materials or technical products (insulation, FRP, heat trace, etc.) is a plus- but a passion for learning goes just as far.
Why Youll Love Working Here
- Employee-owned company - your work contributes directly to collective success.
- A culture that values integrity, teamwork, and humility.
- Meaningful work where you can see your impact every day.
- Competitive compensation, benefits, and opportunities for growth and advancement.
- Real autonomy and trust - we give you the tools and freedom to succeed.
Ready to Grow With Us?
If youre driven by curiosity, motivated to grow your career, and want to be part of a team that wins together, wed love to connect.
Apply today and take the first step toward building your future with an employee‑owned company that values initiative, partnership, and purpose.