Inside Sales & Customer Account Advisor - Allstate Insurance

Location: Remote | Full-Time | Work From Home

Love helping people, but also have the drive to sell, succeed, and earn more?

We're looking for motivated, confident, and sales-driven individuals to join our growing Allstate insurance agency as Remote Inside Sales & Customer Account Advisors!

This isn't your typical work-from-home customer service position.

Our Inside Sales team plays a critical role in growing our agency while taking care of our existing customers. You'll answer inbound calls, build relationships, review insurance coverage, and identify opportunities to help customers better protect what matters most.

Whether you're helping someone with a billing question, reviewing their auto insurance, or recognizing a need for additional coverage, we expect our advisors to do more than simply handle the call. We expect them to recognize opportunities, recommend solutions, and confidently ask for the business.

We're looking for someone who:

• Genuinely enjoys helping people and building relationships.
• Has a natural sales mindset and isn't afraid to ask for the sale.
• Can turn everyday customer conversations into opportunities.
• Is self-motivated, disciplined, and productive while working independently.
• Thrives in a fast-paced, goal-driven environment.
• Welcomes coaching, accountability, and continuous improvement.
• Wants to be part of a supportive, competitive, and high-performing team.

Working remotely doesn't mean working alone. You'll be part of an engaged team with daily communication, hands-on training, regular coaching, and clear performance expectations.

This is a sales-driven position with a strong customer service foundation. If you're looking for a remote opportunity where your effort, attitude, and results matter, we'd love to meet you!

Salary Range: $60000.00 - $125000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Career Growth Opportunities

Mon-Fri Schedule

Retirement Plan

Evenings Off

Hands on Training

Work from Home

Responsibilities

What a Typical Day Looks Like

• Answer inbound calls from existing customers and provide friendly, efficient, and knowledgeable service.
• Proactively review customer accounts to identify coverage gaps and additional insurance needs.
• Cross-sell auto, home, renters, umbrella, and specialty insurance products to existing customers.
• Make outbound calls to follow up on quotes, conduct account reviews, and generate additional sales opportunities.
• Educate customers on their insurance protection using clear explanations and real-life examples.
• Confidently recommend coverage, handle objections, and ask for the sale.
• Identify opportunities for life insurance and financial protection and connect customers with the appropriate team member.
• Build strong customer relationships while supporting retention and long-term customer satisfaction.
• Consistently meet daily activity expectations and monthly sales goals.
• Participate actively in virtual team meetings, daily training, role-playing, and coaching.
• Maintain consistent communication, availability, and productivity throughout the workday.
• Collaborate with our sales and service teams to deliver an exceptional customer experience.

Our philosophy is simple: Don't just handle the call. Find the opportunity, provide the solution, and ask for the business.

What We're Looking For

Work Location: Must be able to work full-time from a dedicated, professional home workspace with reliable high-speed internet.

Licensing: Must obtain and maintain the appropriate insurance license for the states in which you'll be selling. If you're not currently licensed, we'll guide you through the licensing process.

Experience: Previous insurance experience is not required. Sales experience is preferred, but motivation, confidence, and a willingness to learn are essential.

Communication: Strong verbal and written communication skills with the ability to build trust and confidently lead customer conversations over the phone.

Sales Mindset: Comfortable identifying opportunities, recommending additional coverage, overcoming objections, and asking for the business.

Self-Discipline: Ability to stay focused, organized, and productive while working independently without constant supervision.

Accountability: Willingness to meet daily activity expectations, maintain consistent phone engagement, and take ownership of sales results.

Coachability: Open to feedback, eager to improve, and willing to participate in ongoing training and development.

Team Engagement: Actively communicates, participates, and contributes to a positive team environment despite working remotely.

Technology: Comfortable navigating multiple computer systems, communicating through virtual platforms, and managing customer interactions efficiently.

Remote work requires independence, but success requires accountability.

We're not looking for someone who simply wants to work from home and answer phones. We're looking for someone who takes initiative, creates opportunities, drives results, and wants to grow with our agency.

If you're motivated, coachable, and ready to be part of a team that works hard, supports one another, and celebrates success, hit Apply! We'd love to talk with you.