Inside Sales Loan Officer

Loan Officer, Inside Sales (Consumer Direct)

Location: Chicago, IL 60605 (Hybrid: onsite Tuesday through Thursday)

Type: Full-time, Direct Hire

About the Opportunity

Our client, an established mortgage lender and servicer, is growing its consumer-direct originations team in Chicago. This is an inside sales role built for licensed loan officers who thrive in a fast-paced, call-center environment. Leads are provided, so you can focus on what you do best: converting conversations into funded loans.

What You’ll Do

• Handle inbound calls and make outbound calls to company-provided leads and existing customers
• Respond quickly to new leads and follow structured contact and callback cadences
• Conduct consultative borrower interviews to assess goals, income, assets, and credit
• Recommend and clearly explain purchase and refinance options, pricing, terms, and costs
• Guide borrowers from first inquiry through application, processing, underwriting, and closing
• Manage your pipeline proactively and coordinate with processing, underwriting, and closing teams
• Keep accurate records in CRM, telephony, and loan origination systems
• Follow disclosure, fair lending, HMDA, consent, and do-not-call requirements

What You Bring

• Active NMLS license (required); multiple state licenses a plus
• 2+ years of inside sales mortgage origination experience in a consumer-direct, call-center model
• Consistent track record of $1M+ in monthly funded production
• Strong lead conversion and pipeline management skills
• Loan origination system experience, Encompass preferred
• Proficiency in Word, Excel, and Outlook
• High school diploma or GED required; bachelor’s degree in Business or Finance preferred

Why This Role

• Company-provided leads, no need to build your own book
• Hybrid schedule with two remote days per week
• Structured coaching and call support to sharpen your performance
• Collaborative team with dedicated processing, underwriting, and closing partners

Please note: Candidates must be authorized to work in the US without sponsorship. Relocation assistance is not available; local Chicago-area candidates are strongly preferred.