Inside Sales ManagerNJ

The mission of Quintara Biosciences is to provide integrated DNA services (DNA reading, writing, editing, and making) to the life science community by creating and delivering innovative translational technologies and platforms. A path towards your most rewarding career. You will be challenged to work in a results-driven, fast-paced organization; you will work with passionate professionals who strive to develop innovative products and technologies that advance the life sciences; and you will excel in an environment of respect, integrity, and fair opportunities for growth.

Job Scope

As an important part of Sales Team, Inside Sales Manager will take the lead in lead qualification and nurturing, customer prospecting, cross-selling and up-selling in the given territory, and work closely with Sales Manager in quote/proposal preparation. Inside Sales Manager will identify the customers' demands and provide the corresponding technical solutions based on his/her professional knowledge.

PRIMARY RESPONSIBILITIES

• Monitor the inbound inquiries from public channel, including but not limited to official website, public e-mails, third party platforms, and provide timely response to customers.

• Answer the inbound calls to Quintara hot line, relay the message to corresponding functions for solution and build up case for follow-up.

• Qualify the Marketing Qualified Leads (MQL) and conduct the lead nurturing to win the business.

• Analyze the existing customers on a regular basis and grow the life-time revenue through cross-sell and up-sell campaign.

• Conduct customer prospecting by cold email and cold call to acquire new customer.

• Work with Field Sales Managers to win business opportunities, leading the technical discussion with customers to interpret customer's requests to technical requirements and generate quote/proposal accordingly.

• Relay the won deals to Project Managers to ensure the smooth transition from pre-sales proposal to post-sales project management.

• Other tasks assigned by the manager

EDUCATION AND EXPERIENCE

• Master degree or above in a relevant life science discipline, such as molecular biology cell biology.

• Previous work experience in relevant CRO will be a plus.

• Systematic trained in NGS with hands-on experience working on mainstream NGS platforms.

• Exceptional verbal and written communication and presentation skills in English

• Customer-centered with proactive attitude

• Excellent analytical skills & problem-solving skills

• Enjoy working in a fast-paced and team-oriented environment

• Open to overseas travel, 3~6 months per year

WORKING RELATIONSHIPS

• Report to: VP of Sales, US

• Works with: you will be working with Sales team and business stakeholders such as MKT, Project Management, and Production

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