Muleshoe Vet Supply is adding an Inside Sales member to the team!
Top priority: Supporting the salesmen and keeping their orders moving.
Store coverage with the Store Clerk
- Inside Sales or the Store Clerk must be here at all times so the store is always covered. If one is gone, the
- other covers.
- Lunches are one hour and must be coordinated with the Store Clerk so one person is always here
- Time off must be coordinated the same way before the request goes to the Practice Manager
- When the Store Clerk is out, help cover the store responsibilities, including greeting and waiting on customers and handling
- checkout, and more. When covering, customers in the store come first.
- If neither the Warehouse Staff nor the Warehouse Manager is available, help cover customers in the warehouse.
Sales support responsibilities
- Arrive at least 15 minutes before opening and stay until closing
- Communicate clearly and professionally with customers
- Communicate with the salesmen by email or phone
- Process field orders: print Rx labels and pick lists
- Process app orders: print Rx labels and pick lists, then complete the order in the app
- Complete sales for the salesmen
- Make corrections to sales orders and shipments
- Print shipping labels
- Prepare hazmat declaration sheets when needed
- Take completed orders out to the warehouse for the delivery driver
- Run reports and process credit memos as needed
- Release the orders they handle once they confirm no corrections are needed
- When Outside Sales cannot get to it, handle their billing and credit memos, including releasing invoices and releasing and applying credit memos
- Act as the go-between for the salesmen and drivers when needed
- Help keep the website up to date with pricing and inventory
General
- Be willing to help wherever needed when time allows
- Physical requirements and qualifications
- Sit at a computer for long periods, with standing and walking through the day
- Lift up to 80 lbs
- Comfortable with computers and Acumatica