Inside Sales Rep- Central Time zone

Location: Remote role, anywhere in central timezone.

Min. 5 years experience selling direct to consumers.

 

Job Title

Senior Inside Sales Representative (REMOTE)

This role operates Monday through Friday from 9:00 AM to 6:00. On occasion, we'll need coverage for a Saturday shift (10:00 AM–7:00 PM ET), and you'll receive a weekday off beforehand to balance your schedule.

 

Using a consultative sales process, you will guide expecting parents through service offerings, advise them on the best options for their family, and confidently guide them to a decision by proactively asking for the sale. This role offers a fantastic opportunity to build a career in the biotech sector, with comprehensive training and growth opportunities provided.

 

Role & Responsibilities:

• Achieve daily, weekly, and monthly sales goals.
• Document and track all leads, contacts, opportunities, and activity history consistently and in accordance with best practices within Salesforce.com
• Manage and maintain a detailed pipeline to achieve assigned monthly quota.
• Contact existing client base to gain referrals and offer additional service options.
• Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).
• Be able to effectively articulate technical and/or clinical information in an easily understood manner.
• Master product information for accurate dissemination to clients.
• Educate prospective customers on the value of newborn stem cell banking and other services.
• Comply with assigned schedules (including on-call rotation), assignments, and productivity metrics.
• Working Conditions: The primary working condition associated with this position is working independently in the office environment.
• Mental and Physical Demands: Requires the ability sit and/or stand for prolonged periods of time in a cubicle. Requires effective management of conflict and emotional or stressful situations.

 

Basic Qualifications:

• Bachelor’s Degree AND
• A minimum of 5 years of direct to consumer sales experience

 

Preferred Qualifications:

• 3+ years of direct selling in a B2C (business to consumer) environment.
• Formally trained in a selling methodology (e.g., Consultative, SPIN, Challenger, etc).
• Strong analytical skills complimented by a successful track record in sales.
• Bi-lingual in either Spanish or Chinese a plus but not required.
• Self-motivated to exceed goals and ability to thrive in a team environment.
• Ability to create a sense of urgency and the follow-up skills to close sales.
• Articulate and professional with an enthusiastic attitude and a focus on results.
• Experience in a fast paced, inbound/outbound call environment is strongly desired.
• Strong interpersonal, written, phone and listening skills.
• Superior time management, planning and organizational skills.