Inside Sales Rep- Norfolk, VA

Key Responsibilities: 

- Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results 

- Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements 

- Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process 

- Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential 

- Document sales and marketing activities along with tracking of opportunities 

- Additional tasks and responsibilities as assigned 

Knowledge, Skills & Abilities: 

- Knowledge of Terms and Conditions, FAR/DFAR is necessary 

- Strong commitment to process and procedure adherence 
- In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision 

- Self-starter, organized, thorough, and meticulous 

- Able to plan and prioritize work to meet demanding customer and internal deadlines 

- Able to maintain a high level of accuracy producing quality work when working under pressure 

- Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software 

Other 
- U.S. Citizen 

Education & Experience: 

- Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case-by-case basis 

- 2-4 years’ technical customer service experience in manufacturing support 

- 5 years’ experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures