Inside Sales Rep/Service Dispatcher

Inside Sales Rep/Service Dispatcher

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Inside Sales Rep/Service Dispatcher

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Job Details

Career area Office

Position Type

Location 2420 Bakker Landing Avenue, Tea, SD 57064, United States

Posted Date 08/20/2026

Job ID PDX_GDOSF_C62EA4E5-724D-46AD-AA88-4BD5A90307A4_22090452

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2420 N. Bakker Landing Avenue, Tea, South Dakota, 57064, US

Inside Sales Rep/Service Dispatcher

High-Volume Calls | Sales | Scheduling | Dispatch

At Glass Doctor of Sioux Falls, we don't just install glass-we deliver exceptional customer service experiences from the first call to the final install. As we grow, we're looking to bring on a highly organized, customer-focused, fast paced Inside Sales Rep/Service Dispatcher (FT) who thrives in a highly active, fast-paced environment to play a key role in driving revenue and be a part of our daily operations. Position involves high call volume, inbound/outbound calls, in-store customers, closing/booking jobs, scheduling technicians, interruptions on the fly - the pace is high speed and accuracy is KEY!

What You Do!

Dispatching & Operations

• Schedule & dispatch technicians for residential, commercial, and auto glass jobs
• Optimize daily routes for efficiency and productivity
• Coordinate job timelines, materials, and customer expectations
• Manage work orders and ensure accuracy from start to finish

Inside Sales & Customer Service

• Answer inbound calls and convert inquiries into booked jobs
• Provide quotes, outbound calls follow up on leads/opportunities, and close sales
• Upsell additional services and identify revenue opportunities
• Deliver a professional, friendly, and solution-focused customer experience

Administrative & Support

• Order glass, parts, and materials from vendors (learn varieties of glass)
• Track inventory and ensure job readiness
• Process billing, payments, and job documentation
• Maintain organized records and communication with customers

What We're Looking For!

• • 2+ years of high-volume call center, inside sales, service dispatch, C/S or home-service experience highly desired
• • Strong communication and customer service skills
• • Proven ability to sell and close business over the phone & upsell skills
• • Highly organized with strong multitasking ability
• • Accustomed to working in a highly fast-paced, team environment
• • Problem solver with high attention to detail
• • Tech-Savvy (scheduling systems, CRM "Service Titan", office software) with intermediate to advanced typing skills (fast typing while talking required)

This is NOT a traditional customer service position; it is an Inside Sales Rep with Service Dispatch combined into one!

Compensation & Benefits:

• • Excellent compensation $19-$22/hour (DOE) + annual bonus based on
• performance.
• *Health insurance/Life Insurance/HSA, AFLAC Supplemental Insurance, holiday pay, vacation pay, 401K retirement w/match, employee events & annual company retreat.
• • Fun, family-owned business, an excellent place to be with the best crew!

Apply online or swing by to visit our amazing showroom at 2420 N Bakker Landing Ave, Tea, South Dakota 57064 (I-29 & Tea Exit) to fill out a job application.

Position available to start ASAP. EOE

APPLY TODAY!

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At Glass Doctor, our franchise owners have been preferred employers for more than 60 years because they put a strong emphasis on our people. They provide team members with a fun, rewarding work experience, career growth and advancement opportunities, and a company they can proudly represent

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• All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Glass Doctor franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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I acknowledge that each independent Glass Doctor franchise hires and determines the terms and conditions of employment for its employees. Employment benefits, compensation and employment practices vary by location. Franchisor, its parents, and its affiliates do not exercise or retain control to : (1) hire, fire or modify the employment condition of franchisee''s employees; (2) supervise and direct franchisee''s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Glass Doctor is NOT the hiring entity for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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