As an Inside Sales Representative (ISR) for Tireco Distributors, you will maintain customer satisfaction through effectively handling customer sales inquiries, new product introductions, answering inbound customer sales calls, and making daily outbound sales calls to support ongoing sales and marketing campaigns. Telemarketing background would be ideal.
SCHEDULE
Monday - Friday, 8:00 am - 5:00 pm with rotating Saturdays
Closed on Sundays so you can spend time with your loved ones
COMPENSATION
Base pay ($18.50/hr)
Average performers in this role are earning $10,800 in commission
TEAM MEMBER PERKS
Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:
Paid Weekly
Sick Time - 5 days
Vacation Time - Earn up to 2-weeks on your first year of employment
Paid Holidays and Floating Holidays
Premium FREE Medical and Dental coverage options
Vision Insurance
401(k) with company matching
Life Insurance
Discounts on Tires and Wheels
Opportunity for advancement
WE WANT TO HEAR FROM YOU IF YOU
You pride yourself in providing the BEST customer service
You are enthusiastic about the automotive industry
You are meticulous, self-driven, and an effective communicator
ESSENTIAL RESPONSIBILITIES
Provides exceptional customer service and sales support to all customers and team members
Effectively supports sales and customer service-related inquiries from customers through various channels, i.e., phone, chat, text, and email
Answers inbound customer phone calls
Makes outbound sales calls to support company objectives as assigned by the manager
Enters customer discussion points and other information in the Customer Relationship Management (CRM) system and coordinates follow-up activities
Provides information to customers about our products, services, campaigns, and programs
Develops new prospects and leads by making outbound phone calls and doing research online
Assists sales team and customers with new customer and credit applications
Supports the product returns process for new items and warranty claims
Maintains supplier point-of-sale brochures, catalogs, banners, and other items to support sales team members and customers
Compiles recommendations to improve the efficiency and effectiveness of key business processes
Works with other sales team members and sales team management to share best practices and implement improved sales practices
Availability to work Saturdays as part of team rotation; covering phones remotely using company equipment
REQUIRED QUALIFICATIONS AND SKILLS:
High school diploma / G.E.D. or equivalent experience
2+ years of experience in a similar or related position