Turn Conversations Into Customers. Build a Career in Sales.

Are you someone who enjoys talking with people, solving problems, and turning a good conversation into a sale? At American Pest, we're looking for an Inside Sales Representative who can connect with customers, understand their needs, and help them find the right solutions.

This isn't a cold-calling position. You'll spend much of your day working with people who have already reached out to us for help. Your job is to ask the right questions, recommend the right services, and turn those opportunities into new business.

You'll join a growing company with year-round demand for our services, paid training, competitive hourly pay, and a commission plan that rewards your success. Whether you're already experienced in inside sales or looking to build on a strong customer service background, this is an opportunity to develop your skills and grow your career.

What You'll Do

As an Inside Sales Representative, you'll manage incoming sales opportunities from customers contacting American Pest by phone, email, text, and online inquiries. You'll learn about their pest concerns, ask questions to understand their situation, and recommend services that meet their needs.

You'll provide estimates, explain service options, address questions and objections, and guide customers through the sales process from their initial inquiry to closing the sale. Along the way, you'll maintain accurate customer information in our CRM, coordinate service details, and follow up with prospective customers to keep opportunities moving forward.

You'll also manage multiple leads and sales pipelines, balancing the needs of customers with the goals of the sales team. Success means more than simply closing a sale. It means helping customers feel confident in their decisions and making sure they have a positive experience with American Pest from the very first conversation.

What You Should Know

This is a fast-paced, phone-intensive sales position where you'll spend much of your day speaking with customers, managing leads, and working toward sales goals. Some conversations will be easy, others will require patience and persistence, and not every opportunity will turn into a sale.

You'll need to be comfortable handling objections, following up with customers, managing competing priorities, and maintaining a positive attitude when things don't go your way. You'll also be learning a considerable amount about pests, treatment methods, service programs, and pricing so you can confidently recommend the right solutions.

If you enjoy the challenge of sales but also care about helping people, you'll find plenty of opportunities to do both.

Grow Your Career

You don't need to arrive knowing everything about pest control. We'll provide paid training to help you understand our services, systems, and sales approach.

As you develop your knowledge and experience, you'll have opportunities to strengthen your sales skills, take on new challenges, and explore advancement within American Pest.

You'll Probably Enjoy This Job If You...

• Enjoy talking with people and figuring out how to help them.
• Like having goals to work toward and appreciate being rewarded for your results.
• Can handle hearing "no" without letting it affect your next conversation.
• Know how to listen, ask good questions, and explain solutions clearly.
• Are comfortable learning new technology and keeping track of multiple opportunities.
• Can stay organized and focused when things get busy.
• Believe that good salesmanship and good customer service go hand in hand.

What You'll Get

At American Pest, we want our employees to build great careers and great futures. Here's what you can expect:

• Health and Well-being
  • Cigna medical, dental, and vision insurance options, including EPO and PPO plans.
  • Prescription drug program.
  • Flexible Spending Accounts (FSA) for medical and childcare expenses.
  • Health Savings Accounts (HSA) with qualifying plans.
• Financial Security
  • Competitive hourly compensation with overtime pay for hours worked over 40 per week.
  • Commission plan that rewards your sales performance.
  • Traditional and Roth 401(k) savings plans.
  • Company-paid life insurance and short-term disability coverage, with additional coverage options available.
  • Optional long-term disability, accident, critical illness, and hospital indemnity insurance.
• Work/Life Balance and Career Growth
  • Stable, year-round employment.
  • Paid training.
  • Paid time off and eight paid holidays.
  • Opportunities for professional development and advancement.

What You'll Need

• 2–3 years of experience in a customer-facing sales or service role.
• Strong communication, listening, and problem-solving skills.
• The ability to manage multiple priorities while remaining organized and customer-focused.
• Confidence discussing customer needs, handling objections, and asking for the sale.
• Comfort learning and using computer systems, software, and other technology.
• A high school diploma or equivalent.
• The ability to learn and retain information about pest control services, treatment methods, and company procedures.

Even Better If You Have:

• Experience with inside sales, inbound lead management, or consultative selling.
• Bilingual communication skills in English and Spanish.
• Experience with PestPac or similar customer management software.
• An associate degree or higher.

About American Pest

Founded in 1925, American Pest has spent more than a century helping homeowners and businesses protect their properties from pests. Today, we're a growing, technology-focused pest management company with a team of more than 400 employees.

As part of Anticimex, a global pest control organization, we combine the resources and opportunities of a larger organization with the teamwork and personal connections of a regional company.

We believe in doing good work, treating people with respect, embracing new ideas, and creating opportunities for our employees to grow.

What to Expect After You Apply

We know job hunting can be stressful, so we want you to know what to expect. Our hiring process generally includes an initial application review, a brief phone conversation, and an interview with our team. Candidates moving forward may be asked to complete additional application information and pre-employment screening before a final start date is confirmed.

We appreciate your interest in American Pest and look forward to learning more about you!

EOE/M/F/Vet/Disabled

American Pest is a Drug-Free Workplace.