Inside Sales Representative

Salary Range: $54,400 - $68,000 Annually

Summary:

The Inside Sales Representative is responsible for preparing sales information and maintain quality customer and employee relations. 

Principal Duties and Responsibilities:

Sales:

• Prepare quotes for customers providing information on pricing in accordance with established pricing matrix, quality of products, and services. Place orders with appropriate department and monitor product and delivery of order.
• Create a clear business strategy for key accounts - (Increase share, protect existing customer base, communicate new value-added products and services, etc.)
• Prepare projected business outlook for assigned territories
• Compile information and prepare accurate sales reports

Customer/Employee Relations:

• Develop and maintain strong relationships with new and existing customer base within assigned territories
• Collaborate with Billing and Credit Departments to provide efficient resolutions to instill customer satisfaction
• Assist Operation Managers, Dispatchers and Technical Services as required for customer service, project status reports, and resolution of problems
• Act on leads and referrals while identifying new prospects
• Actively participate in networking events such as community events, industry events, trade associations, meetings, seminars, and non-profit activities to promote the company products and services
• Field customer complaints/problems regarding billing, quality, quantity, and service
• Demonstrate a commitment to communicating, improving, and adhering to company safety policies
• Participate in continuing education to be advanced in industry knowledge
• Adhere to company policies

Global Responsibilities:

• Regular attendance and physical presence at work is an essential function of this position

• This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs

Qualifications:

Education/Specialized Knowledge/Professional Certifications:

• High School Diploma or equivalent required
• Bachelor’s degree preferred
• General knowledge of Ready-Mix products and Building Materials

Experience:

• Ready-Mix or Building materials sales preferred

Skills/Abilities:

• Excellent aptitude for customer service
• Must be self-motivated and able to thrive in a results-driven environment
• Excellent listening, negotiation, and presentation skills
• Effective communication skills with employees, customers, vendors, etc.
• Proficient in Microsoft Suite

Working Conditions:

• Operates within a professional office environment
• Routine usage of standard office equipment such as computers, phones, photocopiers and filing cabinets
• Flexible hours as needed

Physical Requirements:

• Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
• Must be able to sit for extended periods of time
• Occasionally required to balance, stoop, kneel, crouch or crawl
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus