Inside Sales Representative (Appointment Setter)
If you hate the phone, this is the wrong job. If you love the game of turning cold prospects into booked appointments and being measured on clear numbers, keep reading.
Stratus Clean is a leader in green commercial cleaning, ranked among Entrepreneur Magazine’s fastest-growing franchise brands. We sell recurring janitorial contracts to businesses, and your job is to fill the calendars of our outside sales reps with qualified appointments. Simple to explain. Hard to do well.
Job Summary
As an Inside Sales Representative, you are responsible for creating pipeline. You will research targets, make high-volume outbound calls and emails, and set appointments for our sales team to quote janitorial services for commercial properties. Your scorecard is activity and outcomes: dials, connects, conversations, and appointments set that actually show.
Requirements
Responsibilities
- Conduct targeted research and data mining to build lists of ideal commercial prospects and decision-makers.
- Make outbound calls and send outbound emails every day to generate interest and book appointments.
- Quickly identify who the decision-maker is, what they care about, and whether they’re worth putting on a salesperson’s calendar.
- Clearly explain what Stratus does and why it’s worth the prospect’s time to receive a quote.
- Set qualified appointments and hand them off cleanly to the outside sales team, with accurate notes in the CRM.
- Maintain organized, accurate records of all activity and prospects inside the CRM and G Suite tools.
- Hit and exceed weekly targets for outbound activity and appointments set.
Who Succeeds In This Role
- You have at least 3 years of inside sales, B2B phone sales, or heavy cold-calling experience.
- You are comfortable making a high number of outbound calls every day and handling rejection without losing energy.
- You communicate clearly, listen well, and can build quick rapport over the phone and via email.
- You are organized, manage your time tightly, and keep your CRM spotless.
- You can work independently in a remote environment, hit targets without being micromanaged, and still function well as part of a sales team.
- Experience in janitorial or commercial cleaning is a plus, not required.
Requirements
- 3 years of B2B sales and at least 3 years of cold calling / prospecting experience preferred.
- Strong phone presence and written communication skills.
- Familiarity with CRM software and G Suite.
- Ability to work Monday to Friday, day shift (typically 8 am to 5 pm).
- Part-time or full-time options available, but performance expectations will match the hours you choose.
Benefits
What We Offer
- Competitive base salary with performance-based commissions.
- Clear metrics, clear expectations, and direct feedback.
- Comprehensive training and ongoing development.
- Paid sick day, vacation, and holiday
- Health Benefits (medical, dental, vision)
- 401 (k) and company's matching
- A team that values high activity, high standards, and winning together.
If you want to be paid and promoted based on output, not politics, and you are willing to make the calls and send the emails every single day, this role can be a strong fit. If you are looking for “easy inbound only,” you will not be happy here.