Inside Sales Representative

Company: Flow Control Group

About Us:

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

Visit our website: https://flowcontrolgroup.com/

Summary/Objective:

The Inside Sales Representative to support our clients, recommend solutions, support outside sales, generate quotes and manage customer orders from entry to shipment. This role combines purchasing responsibilities with the inside sales team, making it ideal for a results-driven professional with growth aspirations.

Duties and Responsibilities:

• Expedite orders and maintain contact with customers and suppliers.
• Follow up on orders to ensure critical deliveries.
• Develop purchasing and expediting strategies to improve tracking overall orders.
• Oversee the preparation of orders for vendors.
• Identify orders in systems without vendors purchase orders.
• Oversee pricing and processing orders, including inquiring costs with vendors.
• Help solve customer delivery challenges and supply chain management.
• Serve as the primary source to process and maintain visibility of material returns to vendors due to shipping issues, etc.
• Manage an established customer base- strategic account.
• Partner with appropriate sales representatives to manage customer inventory levels.
• Manage customer portals associated with the tracking of orders.
• Request and keep required documentation for orders to meet specific requirements.

Experience:

• Professionally related work experience in distribution or manufacturing environment preferred.
• Background in purchasing and/or expediting a plus.
• Strong organizational, communication, attention-to-detail and time-management skills.
• Establish priorities, work independently, and proceed with objectives with minimal supervision.

Education: Associates degree preferred or equivalent work experience in a similar / like industry.

Position Type/Expected Hours of Work:

• Full-time position.
• Days and hours of work are Monday through Friday, including one-hour lunch.
• Remote work is not available. Position is based in Jacksonville, FL.

Travel: No travel is expected for this position.

Additional Eligibility Qualifications: Knowledge of / proficiency in Microsoft Office software - Outlook, Word, Excel, PowerPoint a plus.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether youre just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.