Inside Sales Representative

MSP Design Group
  • Virginia Beach, Virginia
    6 days ago

    Job Description

    Experienced Inside Sales Representative

    We’re seeking an experience Inside Sales Support Representative to partner with our Account Executives and manage customer requests from initial inquiry through final delivery. This role includes product research, sourcing, quote preparation, order entry, and proactive follow-up. The ideal candidate can manage multiple projects independently, catch missing information before submission, and coordinate with internal teams to meet customer deadlines.
     
    Our main headquarters are in Virginia Beach, VA, but we are open to hiring remotely in FL, MN, MO, NC, NJ, NY, PA, or TX. The salary role for this range is $45,000 - $55,000/year based on experience.
     
    Key Responsibilities:
    • Support assigned sales reps with project research, sourcing, pricing, quotes, and presentations
    • Communicate directly with customers to gather requirements, answer questions, and obtain necessary information and approvals
    • Prepare accurate quotes and order submissions, verifying pricing, quantities, decoration details, artwork requirements, shipping information, and delivery deadlines
    • Track open quotes, orders, and customer requests, proactively identifying issues and following through until resolved
    • Maintain complete customer records, project notes, and follow-up tasks in CRM
    • Manage daily priorities independently and escalate issues that require the rep or manager involvement
    Qualifications:
    • Prior relevant experience is required in supporting sales reps with quoting, order processing, and ongoing customer account support
    • Promotional products or branded merchandise experience strongly preferred
    • Ability to manage multiple orders and deadlines independently with a high attention to detail
    • Hands-on CRM experience required; Facilis/Syncore experience a plus
    • Strong relationship-building skills and excellent written and verbal communication, sound judgment, and consistent follow-through
    • Confidence using technology to organize daily work and stay ahead of customer needs
    • A proactive, dependable approach and a strong sense of ownership
     
    Benefits:
    • Competitive salary
    • Medical, dental, disability and life insurances
    • Retirement savings plan
    • Paid time off and holidays
    • Fun and supportive work environment with opportunities for advancement

    Numbers & Facts

    LocationVirginia Beach, Virginia
    Websitehttps://mspdesigngroup.com/careers/

    Skills

    • Customer Relationship Management (CRM)unmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Detail Orientedunmatched
    • Follow Throughunmatched
    • Identify Issuesunmatched
    • Inside Salesunmatched
    • Multitaskingunmatched
    • Order Managementunmatched
    • Order Processingunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Product Merchandisingunmatched
    • Project/Program Managementunmatched
    • Promotional Productsunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Supportunmatched
    • Time Managementunmatched
    • Track Customer Issuesunmatched
    • Writing Skillsunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Resume Builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Resume Builder