The Inside Sales representative position exists to train you in our different protein categories and familiarize you with the process flow from obtaining orders to shipment to ensure success when you transition to a territory rep. Hit the activity and conversion metrics we set, and you move into an assigned territory as an Outside Sales Rep in 6–12 months — already knowing the product, the accounts, and the plant. The inside work is the training ground; the job is the territory.
Key Duties and Responsibilities:
Prepare and submit customer purchase orders as sales orders into Microsoft Dynamics NAV or through Dynamics eShop.
Cross-Sell new products to existing customers
Solve and investigate customer issues.
Generate return authorizations and credit explanations at the direction of Invoice manager.
Monitor customer shorts and communicate with customers.
Ensure all items are invoiced with proper quantities and prices to customers.
Assist in day-to-day operations of all order processing.
Resolve issues for customer orders in a timely manner.
Provide customer support via email, phone and fax when necessary.
Work alongside Plant Manager, VP Operations, Sales, Customers and Vendors.
Jump in and lend a hand when the time comes for projects, assignments, or general office needs.
Required Skills/Abilities
Daily communication with customers
Positive and professional attitude towards customers and coworkers
Able to work independently and as part of a team with little to no supervision
Excellent MS Office knowledge
Outstanding organizational and time management skills
Familiarity with office equipment and applications (i.e. Calendars and copy machines)
Excellent verbal and written communication skills
Discretion and confidentiality
The Benefits of Joining Our Team:
Comprehensive benefits package
401(k) after 6 months of service
PTO, paid holidays and paid sick time
Upward mobility & bonus opportunities
About Us: Wonder Meats Inc. has been family owned and operated since 1971. Since then, we’ve honed our craft to become a leading manufacturer of quality meat products. We are now on our third generation of leadership and continue to operate based on the same core values of our founder – Quality, Consistency, and Dedication. Ready to join the team? Contact us now!
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Numbers & Facts
Location
Wilmington, DE
Job Type
Full-time
Website
https://www.wondermeats.com/
Skills
Communication Skillsunmatched
Copying Machinesunmatched
Cross-Sellingunmatched
Customer Support/Serviceunmatched
Field Salesunmatched
Inside Salesunmatched
Leadershipunmatched
Meat Productionunmatched
Metricsunmatched
Microsoft Dynamics NAVunmatched
Microsoft Officeunmatched
Office Equipmentunmatched
Operations Managementunmatched
Order Processingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Flowunmatched
Purchase Ordersunmatched
Resolve Customer Issuesunmatched
Return Merchandise Authorization (RMA)unmatched
Salesunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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