Inside Sales Specialist

Your primary goal will be to ensure all budget quotations and value propositions are sent in a timely fashion and to take an active role in the sales team to meet its targets while maintaining strong customer relationships.

Key Responsibilities:

• Sales Process Execution: Understand all existing sales processes and successful actions to ensure all budget quotations and value propositions are sent in a timely fashion, and actively support sales managers to exceed their sales quotas consistently
• Prepare and deliver budget quotations and value propositions to clients
• Assure existing accounts are maintained and identify up-sell opportunities
• Collaboration and Cross-functional Alignment: Collaborate with other groups within the Division, including Production, QA/QC, and Support to ensure seamless coordination and alignment of sales efforts. Foster a culture of collaboration and teamwork
• Cultivate and maintain strong client relationships through regular communication, follow-ups, and exceptional customer service
• Support the sales manager and territory managers when traveling to trade shows, conferences, and client meetings
• Track leads, opportunities, and sales activities, and provide regular reports to the sales manager
• Work to understand unique client needs and challenges, and effectively communicate how the products division  can provide tailored systems and solutions
• Developed awareness of industry trends and competitor offerings and communicated key insights back to the management team
• Maximize efficiency and Productivity: Identify bottlenecks, implement process improvements, and leverage technology to improve sales results
• Opportunity Management and Reporting: Ensure the sales team is correctly using all tracking and reporting tools
• Help Identify and target potential clients in the US and abroad

Qualifications and Skills:

• Bachelors degree in business, sales, marketing, geotechnical sciences, or a related field (or equivalent experience).
• Minimum of 3 years in previous inside sales position
• Proven track record of success in inside sales specialist roles, preferably in the geotechnical, civil engineering, construction material testing technology, or environmental sectors
• Strong knowledge of sales principles, strategies, and techniques
• Exceptional communication and customer-centric interpersonal skills
• Self-motivated, positive attitude with a strong commitment to customer service
• Analytical mindset with the ability to interpret sales data and generate insights
• Results-oriented with a focus on achieving and exceeding targets
• Ability to adapt to a fast-paced and changing business environment
• Experience with CRM and ERP systems (knowledge of SAP is a plus)
• Proficiency in Salesforce software and sales productivity tools
• Proficiency in using MS Office packages (Excel, Word, PowerPoint, and others), Google Sheets, or equivalent
• Demonstrated ability to improve the sales process