Inside Sales Support

Our client is a full-service HVAC, building automation, chiller, and retrofit contractor with a strong reputation for delivering high-quality consulting services paired with customized energy solutions. Their integrated, single-source approach includes turnkey in-house capabilities, design assistance, engineering applications, and automated control systems — making them a leading force in mechanical and electrical construction, facilities services, and energy infrastructure.

As an Inside Sales Support professional, you will play a vital role in driving the success of the commercial HVAC sales and service teams. This position serves as a critical link between account managers, field personnel, vendors, and customers — supporting the full proposal and contract lifecycle while building meaningful client relationships. It also offers a clear pathway toward a career in commercial HVAC service sales or account management.

Our client is deeply committed to the well-being of its employees, offering a competitive benefits package that includes medical, dental, and vision coverage, flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, Roth Retirement Savings Plan, Deferred Compensation, and employee assistance and wellness programs. Employees also enjoy 80 hours of vacation time, 56 hours of sick time, and 9 paid company holidays per calendar year.

Responsibilities

• Support the branch's commercial HVAC sales and service teams with day-to-day operations.
• Prepare maintenance proposals, bid templates, scopes of work, and presentation documents.
• Assist with maintenance contract renewals and attend renewal meetings.
• Communicate with account managers regarding proposals and renewals.
• Conduct occasional site visits to gather equipment and project information.
• Coordinate with field personnel, internal departments, and vendors.
• Gather vendor pricing and other costs required for proposals.
• Follow up on open proposals with new and existing customers.
• Prepare booking packages and project-delivery documentation for sold work.
• Build and maintain positive customer relationships.
• Identify potential HVAC maintenance and service opportunities.
• Participate in sales meetings, product training, and professional development activities.
• Shadow sales and management team members during the initial training period.
• Develop toward a career in commercial HVAC service sales or account management.

Qualifications

• Bachelor's degree in business, engineering, or a related field required.
• At least two years of customer service, sales support, or account coordination experience.
• Commercial HVAC or mechanical-service experience preferred.
• Strong sales aptitude and customer presentation skills.
• Ability to prepare professional proposals, scopes of work, and supporting documents.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.
• Strong organization, time-management, and multitasking abilities.
• Reliable, self-motivated, competitive, and goal-oriented mindset.
• Strong problem-solving and follow-up skills.
• Comfortable conducting site visits and collaborating with field personnel.
• Ability to build rapport and adapt to different customer personalities.
• Willingness to learn HVAC terminology, maintenance services, and sales techniques.

Apply Today

If you are a driven, detail-oriented professional with a passion for sales support and customer relationship management, this is an excellent opportunity to grow your career within a well-established and respected organization. We encourage all qualified individuals to apply and take the next step toward a rewarding future in commercial HVAC sales and account management.