Inspections Account Manager

Western States Fire Protection WSFP and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose our values and each other. And we believe in making our own luck creating our own opportunities. WSFP accomplishes this by constantly innovating finding ways to create new value and seizing new opportunities.Protecting lives and property since 1985 WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple integrity quality safety professionalism commitment.What we offerHealth Life Dental and Vision InsuranceEmployee Assistant ProgramFlex Spending FSA Cafeteria Plan and HSA 401k Plan - Matching up to 3Employee Stock Purchase PlanProfit Sharing PlanPaid Time Off PTO Parental Leave Paid Pregnancy Medical LeavePaid HolidaysTuition ReimbursementAnnual Discretionary BonusEmployer Paid Life InsuranceGym membership reimbursementInspections Account ManagerThe Inspections Account Manager is responsible for the overall success of customer relationships and completion of work. Initiating and conducting the job functions as required while providing excellent customer service to both internal and external customers. Heshe will assist customers in a fast-paced environment with scheduling reporting pricing coordination and completion of inspection work.Job ResponsibilitiesWork with new and existing customers to maintain excellent customer satisfaction.Complete the setupbooking scheduling invoicing and collections of inspection jobsAssist in maintaining and updating departments Master Account SheetWork with Customers and Inner Office Staff to keep projects moving forwardConstant communication via phone and email with customers and techniciansCoordinationrenewal of inspection contracts with customerReview proposalscontracts to verify correct scope hours price and profitCoordination of schedule.Manage job billings and collections as requiredSubmit reports to AHJs and cities as required per customerArrange and maintain various types of records including job filesComplete special projects as requiredBe part of the office pool to answer light phones up to 2 hoursday 2-3 daysweekAccomplish responsibilities as required using business software as approved by WSFPOffer suggestions and solutions on improving efficiency of general office proceduresBuild bridges with customers to improve retention and open new doorsAssisting Inspections Manager and Sales Account Manager as neededOther duties as assigned by department managerJob QualificationsExcellent communication skills required both verbal and writtenBasic accounting and 2 years account management experience requiredScheduling experience requiredFire protection industry experience a plus knowledge of Sprinkler Backflow Alarm ExtinguisherExcellent computer skills with working knowledge of business software applicationsPossess effective and good communication skills both written and verbal is vitalAble to function and thrive in a fast-paced environmentCritical thinking and problem-solving capabilities a plusPuts forth a courteous friendly helpful attitudeWilling to pass a post-offer drug screen test and background checkAll qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race color religion sex sexual orientation and gender identity national origin or status as a qualified individual with a disability or protected veteran.VEVRAA Federal ContractorAccessibility If you need help accessing this page please contact Phone 1-877-252-2168Email