Install Technician

About the Role

As an Installation Technician at Granite Concepts, you’ll be part of a skilled, customer-focused team dedicated to delivering the best countertop experience in the region. You’ll work on-site installing high-quality stone and solid surface countertops while representing Granite Concepts with professionalism, respect, and pride. Every install is an opportunity to bring craftsmanship, teamwork, and customer care together — ensuring our clients receive the exceptional service and finished product they expect.

What You’ll Do

• Install stone and solid surface countertops safely, efficiently, and accurately on customer job sites.
• Remove existing countertops and plumbing when required while keeping the workspace clean and organized.
• Respond to customer questions or concerns on-site, escalating to the office if needed.
• Troubleshoot installation issues and maintain focus on completing jobs 100% the day of install.
• Communicate clearly with customers and the assigned Customer Service Representative throughout the job.
• Follow assigned schedules and notify customers if running early or behind.
• Maintain company vehicles, trailers, and tools to Granite Concepts’ standards for cleanliness and organization.
• Support inventory tracking and preparation for upcoming installs.
• Demonstrate reliability, teamwork, and a professional attitude in every interaction.

Qualifications

• High School diploma required.
• Valid driver’s license.
• Basic measuring and math skills.
• Excellent communication and client service skills.
• Outstanding attendance and punctuality.
• Ability to work independently and as part of a team.
• Physically able to lift, kneel, bend, and stand for extended periods.
• Willingness to travel within a 150-mile radius (occasional overnight stays).
• Commitment to safety, respect, and maintaining a positive workplace.
• Employment is contingent upon successful completion of a background check, drug test, and physical exam.

Compensation & Benefits

• Starting Pay: $20/hour during the training and probationary period.
• Pay Increase: Increases to $23/hour upon successful completion of the six-month probationary period.
• Benefits: Medical and dental insurance, 401(k) with a 3% employer match, and paid vacation.