Installation & Repair Manager

• Initial Phase: Paid onboarding focused on learning our capacity planning, asset logistics, and quality control systems.
  
• In-Role Probation: You enter the role full-time. This is your probation period to prove you can manage crews, hit job timelines, and protect margins.
  
• Graduation: Upon successful graduation from probation, your pay increases to our standard manager base salary plus a performance bonus plan structured around installation gross profit margins and callback minimization.
  

• Operational Efficiency: Owning the installation and repair scoreboard. You track labor capacity, material margins, and job completion timelines daily.
  
• Quality Enforcement: Ensuring every crew executes the company playbook perfectly. You actively manage and reduce callbacks through strict quality control protocols.
  
• Crew Development: Managing the pipeline of apprentices, helpers, and installers — holding them accountable to timelines and cross-training them to scale the division.
  

• You get overwhelmed managing multiple trades, diverse personalities, or high-volume daily schedules.
  
• You are a passive supervisor who waits for a crisis to happen before stepping in to fix it.
  
• You don't know how to track data or use digital platforms to monitor inventory, timelines, and margins.
  

Benefits