Installer, Fireplace

Summary/Objective

The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism.

Essential Functions

• Install fireplaces and components in residential and commercial settings

• Address installation issues to resolve operating problems according to manufacturer's specifications (including, but not limited to, ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the job site

• Use diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages

• Initiate gas startups and perform homeowner orientations to ensure proper operation

• Maintain full knowledge of the after-market product line and utilize consultative sales techniques to sell service products and accessories

• Read manuals and conduct hands-on study of products to maintain up-to-date knowledge

• Communicate effectively with customers to provide needed information with professionalism

• Collaborate with sales staff and the service department to ensure installations meet quality standards

• Perform installation preview and post-view processes as needed

• Attend and successfully complete all company-provided training

• Follow all OSHA and company safety standards and procedures

• Perform other duties as assigned by the office manager

Competencies/Skills/Abilities

• Proven mechanical aptitude

• Ability to manage multiple installation projects while maintaining quality and safety standards

• Strong customer service and interpersonal skills; able to interact effectively with all types of people inside and outside of the company

• Excellent problem-solving skills

• Clean driving record/background required

• PAY RANGE

• PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

• Work Location

• Work Location

Onsite - These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.

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Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

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