Computer Skills, Customer Training, Identify Issues, Inventory Management, Organizational Skills, People Management, Record Keeping, Records Management, Sales, Training/Teaching, Willing to Travel
Help make a difference! This part-time Installer/Trainer role involves installing, troubleshooting, and training customers on caption phones to enhance communication for those with hearing loss.
Responsibilities include courteously instructing customers, promoting services, generating referrals, attending events, maintaining records, and managing equipment inventory.
The position requires basic computer skills, sales experience, and familiarity with working with seniors or in hearing health.
Candidates should be reliable, organized, able to work evenings/weekends, and willing to travel up to 25%.
No supervisory duties; physical conditions include sitting/standing for long periods and dexterity for device operation.
All applicants must maintain confidentiality of sensitive information.
The role offers flexibility, potential for career growth, and values a customer-first, collaborative approach.
C
CaptionCall
About
CaptionCall® is a revolutionary telephone and captioning service for anyone who experiences difficulty hearing on the phone. To learn more, visit
www.captioncall.com.
Company Overview
CaptionCall is the nationwide leader in captioned telephone service. With CaptionCall, you receive the fastest, most accurate captions and a superb audio exper...ience. Our professional and friendly CaptionCall Trainers provide unparalleled, red-carpet service including in-person delivery, installation and hands-on training – all at no cost.
General Information
Do you have difficulty hearing on the phone? You’re not alone. Hearing loss affects millions of people just like you—and that’s why there’s CaptionCall.
The CaptionCall solution includes:
CaptionCall phone—A revolutionary, captioning-enabled phone is provided to you at no charge. The phone features a large, easy-to-read screen that displays written captions of what your callers are saying.
CaptionCall service—A free captioning service is also part of the CaptionCall solution. With it, you’ll get nearly instant, automatic captioning on every call you make and receive with your CaptionCall phone.
CaptionCall support—Comprehensive customer service, including free shipping and handling, account setup assistance, installation assistance, and ongoing customer support.
5,000 to 9,999 employees
Telecommunications Services