Institutional Research Analyst

Institutional Research Analyst

Salary

$47,000.00 - $55,000.00 Annually

Location

Springfield, MA

Job Type

Full-time 12 months 35 hours

Job Number

00441

Department

Institutional Research

Opening Date

09/10/2026

• Description
• Benefits

Description

Under the supervision of the Director of Institutional Research, the Institutional Research Analyst is responsible for gathering data, preparing reports, analyzing data and statistics, and managing institutional data and technologies in support of institutional research, planning, and evaluation activities.

Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.

Responsibilities

Coordinate all aspects of external data reporting by reviewing data definitions and terms, preparing data files for analysis, collecting data from administrative offices, reviewing accuracy of data submissions, ensuring data completeness, entering data, and resolving data error checks. This entails working with external agencies, internal colleagues, and adhering to deadlines. Examples of this reporting include surveys from the Integrated Postsecondary Education Data System (IPEDS) and US News and World Report and completion of the Common Data Set.

Conduct institutional research and produce internal reports for academic and administrative units by coordinating the publication of the annual Fact Book, identifying appropriate data sources, writing and maintaining database queries, analyzing census data, compiling historical trend data, and creating tables, charts, and visualizations with tools such as Excel and Tableau. Respond to ad-hoc data requests professionally and efficiently.

Organize institutional data and information by extracting data from enterprise resource planning (ERP) system, web-based software applications, and external data sources through database queries and data downloads; maintain census files for each academic term; establish cohort files; and update institutional metrics on a regular basis.

Administer suite of institutional surveys (e.g., senior survey, post-graduation survey, National Survey of Student Engagement (NSSE), the Healthy Minds Study Student Survey) by programming surveys into Qualtrics, collaborating with stakeholders on survey design, coordinating with third-parties on survey distribution, troubleshooting technical issues, preparing and analyzing survey data.

Manage institutional technologies for office and campus use by administering users, permissions, and functions for Qualtrics (survey software), Tableau Cloud (visualization software), and IOTA360 Course Evaluation platforms, providing consultation and technical support to members of the campus community.

Qualifications

Bachelors Degree in Data Analytics, Statistics, Social Sciences, Education, Business, or a related field is Required.

Masters Degree is Preferred.

Knowledge, Skills & Abilities

• Knowledge of quantitative and qualitative research methods and survey research design
• Strong analytical skills, computer/technical skills, and familiarity with web-based applications
• Attention to detail, confidential handling of sensitive data, management of multiple projects with deadlines, effective oral and written communication; independent and collaborative work
• Intermediate proficiency in web-site content updates
• Advanced proficiency in Microsoft Office Suite (Word, Excel, etc.), Gmail, and Google Suite; data visualization (Tableau Desktop and Cloud, etc.), statistical, and survey software; and Cloud-based tools
• Occasional Evening, Holiday, or Weekend Work

At Springfield College we offer competitive and generous benefit options for employees and their families.

• Tuition benefits for employees and dependents
• Tuition exchange program for dependents
• Generous paid time off benefits
• Paid Sick Leave Benefits
• 403(b) retirement plan (TIAA) with a generous college match
• Medical, Dental and Vision plan(s)
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Accounts (health care expenses and dependent care)
• Life and accident insurance plans
• Long-term disability
• Optional voluntary benefits
• Employee Assistance Program (EAP)
• Wellness benefits and programs
• Free use of our state-of-the-art Wellness Center

Part-time employees earn pro-rated holiday, vacation and sick leave.

To learn more about our Benefit Package, visit our Human Resources page.

Employer Springfield College

Address 263 Alden Street

Springfield, Massachusetts, 01109

Phone 413-748-5678

Website http://www.springfield.edu