Insurance Account Manager - Fully Remote

Welcome to Quality Insurance Service, Inc., a cornerstone of the St. Paul community for over 60 years. We believe that insurance isn't just about policies; it's about people and protecting what matters most to them. We pride ourselves on offering a personal touch that bigger companies often miss. As our new Account Manager for Personal Lines, you'll be the friendly, knowledgeable voice guiding our clients through their insurance journey. You'll help them understand their coverage, make necessary adjustments, and feel confident in their protection.

With a base salary starting at 50,000 and experienced candidates qualifying for 60,000 or more depending on qualifications, This is more than just a job; it's an opportunity to build lasting relationships and make a real difference in the lives of our clients. If you have a knack for customer service and a passion for insurance, we invite you to join our dedicated team and help us continue our tradition of quality service.

Salary Range: $50000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Parental Leave

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Primary Advisory: Act as the lead consultant for an assigned book, focusing on asset protection and coverage enhancements rather than price-shopping.

Strategic Renewals: Manage proactive outreach and re-marketing strategies, leveraging VA support for all initial data entry and quoting logistics.

Complex Servicing: Oversee high-level policy changes and endorsements, delegating administrative documentation and system updates to the support team.

Retention & Growth: Drive long-term loyalty through annual reviews and white-glove "check-ins" enabled by the removal of monotonous tasks.

Claims Advocacy: Serve as the expert liaison between the insured and carrier to ensure smooth resolutions and accurate file documentation.

Current Property & Casualty License (Required)

Minimum of 2 years of experience in an independent agency setting.

Excellent communication and interpersonal skills.

Strong organizational abilities and attention to detail.

Proficiency with insurance agency management software.

Customer-centric approach with a passion for problem-solving.