Insurance Account Manager

You enjoy helping customers, feel comfortable having sales conversations, and take pride in being someone your team can count on. At Mary Stauffer American Family Insurance Agency, you'll work directly alongside the agent in a warm, welcoming office where your effort matters and your success is tied to the agency's success.

As our Insurance Account Manager, you'll perform a mix of customer service and sales. You'll answer phones, help existing customers, identify cross-selling opportunities, and pursue new business across personal, commercial, and life insurance. You'll also contribute to social media marketing and work with both incoming opportunities and your own network to develop new relationships. We hold weekly Monday meetings to review sales priorities, share expectations, and keep everyone focused on their goals.

The office has a relaxed, cozy atmosphere, but accountability is important. You'll have the independence to manage your work, ongoing guidance from an experienced agent, and the opportunity to learn and grow. We also offer a path toward becoming an Office Manager for someone who demonstrates strong performance and takes ownership of their responsibilities.

Pay is $20-$24 per hour, depending on experience, with bonus opportunities. You'll also enjoy PTO, paid holidays, a Monday-Friday schedule, weekends and evenings off, and casual Fridays.

If you're someone who enjoys coming to work, connecting with people, and seeing the results of your effort, we'd love to meet you. Apply now!

Salary Range: $20 - $24 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Warm Leads Provided

Holidays Off

Paid Holidays

Mentorship

Continuing Education Opportunities

Performance Bonuses

Professional Work Environment

Equipment Provided

Office Snacks and Coffee

Personal Workspace

• Answer incoming calls and assist customers.
• Provide excellent customer service to existing policyholders.
• Identify cross-selling opportunities and recommend additional coverage.
• Generate new business through provided and personal leads.
• Develop commercial and life insurance sales opportunities.
• Support agency marketing through social media.

• Active Property, Casualty, and Life insurance licenses.
• High school diploma.
• Comfortable asking for the sale and following up consistently.
• No reluctance to make calls or approach new prospects.
• Positive attitude and strong sense of accountability.
• Self-motivated and dependable, including when working independently.
• Ability to multitask between sales and service responsibilities.