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Skills
Business Operationsunmatched
Claims Processingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Health Insuranceunmatched
Insuranceunmatched
Licensingunmatched
Life Insuranceunmatched
Marketingunmatched
Operationsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Property and Casualty Insuranceunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Training/Teachingunmatched
Underwritingunmatched
Writing Skillsunmatched
Description
Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Paid time off
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As Insurance Account Representative - State Farm Agent Team Member for Kimberly Shurtleff - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and growth-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Deepen relationships by providing needs-based product solutions, contributing to agency's production goals
Assist customers with policy applications, renewals, changes and underwriting concerns.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Idaho Property and Causalty insurance license required prior to start date.
Ability to obtain Life and Health insurance license within 30 days of hire required.
Strong Communication Skills: Can you show the ability to clearly convey information, listen actively to clients, and respond appropriately? This includes both verbal and written communication skills.
Problem-Solving Skills: Do you have the ability to think critically and creatively to resolve client issues and find solutions that meet their needs? This is essential in a customer service role.
Attention to Detail: Insurance involves complex information and documentation. A keen eye for detail ensures accuracy in policy details, claims processing, and client communications.
Experience in customer service or sales preferred. We work in a base + commission environment and your compensation is tied to your contribution to the agency's goals.