Insurance/Claims Specialist

Position Summary

The Insurance and Claims Specialist role provides administrative and analytical support for the organization’s insurance programs, claims management and related litigation matters; assists with claims administration and tracking, insurance renewals, litigation administration, reporting, and coordination with internal and external stakeholders to support effective risk management and claims resolution. 

Essential Job Duties:

• Maintain insurance policies, endorsements, certificates, correspondence, and related records to ensure completeness and accuracy,
• Monitor claims activity from initial reporting through final resolution,
• Serve as a liaison and respond to requests from insurance brokers, carriers, third-party administrators, legal counsel, and internal stakeholders,
• Assist with claim investigations, fact gathering and evidence collection,
• Coordinate the collection of information and supporting documentation from internal departments related to claims and litigation matters,
• Maintain litigation tracking systems,
• Review legal invoices and monitor litigation expenses and budgets,
• Coordinate document retention, records management and evidence preservation related to claims and litigation matters,
• Analyze loss trends and claims data to identify opportunities for risk reduction and cost containment,
• Support loss prevention and safety initiatives,
• Assist with the preparation of insurance applications, exposure data, underwriting submissions, audits, and annual policy renewals,
• Coordinate the collection and review of certificates of insurance and other insurance-related documentation,
• Prepare reports and presentations for leadership and board committees regarding insurance, claims, litigation, and loss experience,
• Support strategic planning efforts related to organizational risk and insurance needs,
• May drive for other work-related tasks,
• Assist with special projects and other duties as assigned.

Minimum Education, Training and Experience

• Bachelor’s degree in Risk Management, Business Administration, Finance, Public Administration, Legal Studies, or related field,
• Minimum two (2) years of experience in insurance administration, claims administration, risk management, legal operations, or a related field,
• Working knowledge of commercial insurance programs, including:
  • Workers’ Compensation (required),
  • General liability, property, automobile, employment, and professional liability claims (preferred),
• Knowledge of claims handling processes, litigation procedures, and insurance terminology,
• Experience in nonprofit, human services, healthcare, education, youth-serving organization, or other highly regulated environments preferred,
• Multi-state experience preferred,
• Analytical and organizational skills,
• Effective written, verbal and interpersonal communication skills,
• Proficiency in Microsoft Office Suite, (Outlook, Teams, Excel, Word, PowerPoint).

What's in it for you?
As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including:

• Growth opportunities – we pride ourselves on developing our leaders from within
• Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
• PTO & Paid Holidays
• Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc.
• Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
• Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.