Insurance Customer Service Representative

We're hiring a friendly, reliable Personal Lines Account Manager to provide top-quality service to our clients and support our sales and retention efforts. You'll start with in-office training, then enjoy a hybrid home/office schedule.

Apply today and join a team that feels like family!

Salary Range: $55000.00 - $75000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Work from Home

Retirement Plan

Health Insurance

Hybrid Remote Work Available After Probationary Period

Commission and Bonus Opportunities

Simple Plan IRA

Weekends Off

We Invest In You

Continuous Learning and Development

Responsibilities

• Generate home and auto renewal quotes with the right coverage at competitive rates
• Manage client communication and records in our agency management system
• Collect applications, paperwork, and payments, and submit them to carriers
• Process endorsements, policy changes, and updates accurately
• Assess client needs and recommend the right coverage options
• Identify cross-sell opportunities to grow each client's coverage

• Experience: At least 2 years of experience in Florida independent agency home and auto insurance.
• Licensing: Must hold a 2-20 or 20-44 insurance license (If you have a 4-40 license, we will sponsor you to take the test for a 20-44).
• Technical Skills: Experience with Quoterush, EzLynx, and/or QQCatlyst is highly desirable.
• Knowledge: Strong understanding of insurance coverage options and the products offered by the agencys carriers.
• Communication Skills: Excellent verbal, written, and interpersonal communication skills.