Insurance Processor

WHO WE ARE

Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho.  Our employees earn a guaranteed base wage, annual bonus and a generous incentive/commission schedule. We provide outstanding benefits, including:

• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time-off (we pay you to take 34 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• And many, many more…

If what we offer interests you and you are committed to being part of an extraordinary team, apply now! We’d love to create a mutually beneficial partnership!

WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly, and positive attitude!  We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day, and aren’t afraid to grow!  We are an organization of people helping people!

Key Competencies

• Strong ability to think critically and solve problems.
• Ability to interpret policy documentation and coverage options/gaps.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.
• The desire to serve others through meaningful actions.

WHAT YOU CAN EXPECT

Our Insurance Processors eagerly assist business owners and prospective business owners with commercial insurance product needs including property, general liability, and other insurance products!

Location, Schedule Availability & Salary Information

• Dealer Commercial Insurance
• 5151 South 400 East Washington Terrace, UT 84405
• Monday through Friday 8:00 AM – 5:00 PM
• Full-time, 40 hours per week
• Competitive Base wage based on experience + Bonus + Commission + Incentive

Essential Duties & Responsibilities
• Provide proactive support to overall dealer book of business.
• Directly support agent/producer team.
• Responsible for renewal marketing and placement of dealer accounts.
• Work with members/clients on renewal expirations to avoid lapse in coverage.
• Work with management team to properly document and reflect policies and all communication.
• Process endorsements, renewals, new business and audits, as required.
• Provide consistent member follow-up including fielding questions, requests and coverage analysis.
• Provide consistent member follow-up.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Qualifications

• High school diploma required
• 1-2 years of insurance processing preferred
• Property & Casualty Insurance license preferred

Skills and Qualities

• Strong math skills.
• Professional communication in writing, over the phone, email, and spoken.
• The ability to critically think, discern and research to achieve desired results.
• A desire to learn and grow as an individual, and in contributions to the overall team effort.
• Active listening skills.
• Positive, service focused attitude.
• Ability to multi-task and remain composed during demanding moments.
• Independently-motivated and possessing the ability to accomplish tasks and goals daily.
• Organizational skills.

Language Proficiencies

• Must have the ability to speak and write in English.