Sign upLog in
See more jobs

Insurance Service Agent

Brandon Mayberry

  • Flower Mound, Texas
  • 30+ days ago
    Want to know if you’re a fit?
    Upload your resume and let our AI show you.

    Skills

    • Billingunmatched
    • Community Relationsunmatched
    • Community Supportunmatched
    • Customer Experienceunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Health Insuranceunmatched
    • Insuranceunmatched
    • Multilingualunmatched
    • Multitaskingunmatched
    • Operationsunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Quality Metricsunmatched
    • Resolve Customer Issuesunmatched
    • Salesunmatched
    • Spanish Languageunmatched
    • Team Playerunmatched
    • Vision Planunmatched

    Description

    Benefits:
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance
    We are seeking a dedicated and experienced Service Agent to join our team. The ideal candidate will possess strong customer service skills and a passion for delivering exceptional customer service. As a service agent, you will assist with the daily operations of the service department, ensuring that all clients requests are meet with quality standards while maximizing customer satisfaction and driving retention throughout the agency.

    Responsibilities

    As a Service Agent with Mayberry Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency

    • Your attention to detail, customer service skills, and desire to help people make you an ideal fit
    • You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support
    • Provide an unparalleled customer support experience via in person, phone, email, and text
    • Provide prompt, accurate, and friendly customer service
    • Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
    • Use exemplary communication to efficiently meet the needs & exceed the expectations of our customers
    • Process customer service requests quickly and thoroughly
    • Treat our customer with the Platinum Rule, “Treat others how they want to be treated”
    • Collaborate with our customers on topics such as, billing, contact information, payment request and policy level adjustments
    Requirements:
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Ability to work in a team environment
    • Ability to multi-task
    • People oriented
    • Ability to effectively relate to a customer
    • Bilingual - Spanish preferred
    • Property and Casualty license (must have currently)
    Job Type: Full-time

    Benefits:
    • Paid time off
    • Medical
    • Dental
    • Vision
    Schedule:
    • Monday to Friday
    • Day shift
    License/Certification:

    • Property & Casualty License (Required)
    Ability to Commute:

    • Flower Mound, TX 75022 (Required)
    Work Location: In person
    Compensation: $30,000.00 - $65,000.00 per year




    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

    Numbers & Facts

    LocationFlower Mound, Texas
    Websitehttps://www.allstate.com/

    Resume Resources

    Free Resume TemplatesFree Resume Builder

    Similar Jobs

    See more jobs