Join a Team That Puts YOU First! At Emblem Home Health, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be!
Your Impact
As the Home Health Intake Coordinator, you will perform patient intake, referral coordination, and admissions processes. You will serve as the first point of contact for patients and referral partners, ensuring timely admissions, verifying insurance, coordinating care services, and delivering a seamless transition into home health. You will:
Oversee all daily patient intake and referral operations
Manage the full intake process, including insurance verification and authorization
Coordinate and manage patient scheduling to ensure timely admissions, evaluations, and home health visits
Optimize clinician schedules while balancing patient needs, geographic considerations, and staffing resources
Serve as a key point of contact for patients, families, physicians, and referral sources
Receive, process, and track incoming referrals to support efficient patient onboarding
Communicate with clinical and administrative teams to facilitate smooth transitions into care
Monitor scheduling changes and proactively resolve conflicts, delays, or coverage concerns
Track and report referral data, trends, and performance metrics
Identify opportunities to improve services and patient access to care
Our Commitment to You
Perform meaningful work focused on improving patient care and outcomes
Work with a collaborative and mission-driven team that celebrates your success
Ongoing professional development and training
Our Requirements
High school diploma or equivalent required
Minimum of one (1) year of experience in healthcare scheduling, intake, medical office administration preferred
Home Health experience a plus
Excellent communication, customer service, and relationship-building skills
Knowledge of healthcare regulations and business operations
Current CPR certification
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Numbers & Facts
Location
Phoenix, Arizona
Skills
Business Operationsunmatched
CPR Certificationunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Healthcareunmatched
High School Diplomaunmatched
Home Careunmatched
Hospice Careunmatched
Information Assetsunmatched
Medical Office Administrationunmatched
Mentoringunmatched
Onboardingunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Patient Careunmatched
Performance Metricsunmatched
Philosophyunmatched
Process Managementunmatched
Regulationsunmatched
Riskunmatched
Schedule Developmentunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Trend Analysisunmatched
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