Intake RN (San Juan)

SUMMARY:

Responsible for assessing patient care needs and planning home health care services.

JOB DUTIES /KNOWLEDGE

• Coordinates, screens and assesses home health care needs of patients referred to Agency
• Completes intake process within established time parameters
• Collaborates with physicians, nurses and discharge planners to identify patient care needs and to establish the appropriate level of care for patients referred to the Agency
• Establishes and completes an individualized Plan of Treatment in accordance with MD orders, patient care needs, insurance guidelines and Agency protocol, including the identification of formal/informal supports in carrying out plan
• Ensures that the needed DME, medical supplies and ancillary services are ordered and documented
• Contacts managed care personnel when appropriate to obtain necessary initial authorizations
• Notifies referring party if patient will require alternative discharge plan
• Delegates specific tasks to support staff providing clear, timely direction to ensure continuity of care
• Serves as a resource to all persons contacting the agency for information
• Treats all referral parties, patients, family members and hospital staff courteously and in a non-discriminatory manner
• Demonstrates sound knowledge of reimbursement and billing practices for Medicare, Medicaid, managed care, charity care and other third-party payers
• Demonstrates cultural sensitivity
• Maintains patient confidentiality at all times
• Demonstrates working knowledge of State and Federal regulations
• Participates in Quality and Performance Improvement activities and in the orientation process for agency staff
• Performs other related duties as required
• Demonstrates a high degree of commitment to customer relations and quality service
• Utilizes community resources as appropriate to meet patient care needs

JOB PERFORMANCE

• Demonstrates ability to perform quality and effective services.
• Demonstrates ability to set and meet objectives, and to find increasingly efficient ways to perform task.
• Completes work, and documentation with accuracy and within agency time frames.
• Requires minimal supervision and is self-directed.
• Understands the delivery of service within home care.