Employers currently pays 100% of employee medical and dental premium
Paid Vacation & Sick Days
12 Holidays
401k and profit-sharing plan – all full-time employees are eligible after 1 year
Paid parking and free on site gym
ROLE DESCRIPTION:
Our intake team is the first point of contact for individuals who have been injured or harmed. Intake assistants engage with clients via phone calls, emails, texts, and in-person to gather preliminary information regarding legal matters for a variety of cases (civil rights, class action, employment, medical malpractice, sexual abuse, etc.), while demonstrating empathy, patience, and understanding.
Duties also include databasing and documentation of medical records, email, accident reports, etc., client follow-up communication, collaboration with attorneys and other staff, and administrative tasks as needed, including general phone calls, making copies, scanning, uploading files, etc.
QUALIFICATIONS:
Must speak English. Multiple language proficiencies preferred.
Minimum 3 years of sales experience, customer service experience, and/or crisis counseling, prior legal experience also preferred.
Previous experience using Case Management software
Resourceful and motivated problem solver
Proven track record to meet goals and deadlines
Caring, empathetic to clients in crisis.
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req24-00372
Numbers & Facts
Location
Los Angeles, CA
Salary
$55,000–$60,000 Per Year
Skills
Administrative Skillsunmatched
Case Managementunmatched
Customer Support/Serviceunmatched
Diversityunmatched
Documentationunmatched
English Languageunmatched
Legalunmatched
Medical Recordsunmatched
Multilingualunmatched
Problem Solving Skillsunmatched
Salesunmatched
Time Managementunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.