Intake Specialist

Be the First Voice of “Justice for All” – Intake Specialist at LaBovick Law Group

Are you the kind of person who can make someone feel heard, supported, and informed from the very first phone call? Do you thrive in a fast-paced, mission-driven environment where your communication skills truly make a difference? LaBovick Law Group is seeking a motivated Intake Specialist to join our growing team and be the frontline connection for potential clients seeking help.

About the Role

As an Intake Specialist, you are the first point of contact for individuals reaching out to our firm. You’ll qualify new leads, gather key information, and ensure a smooth handoff to our legal teams so clients feel supported from day one. Your work directly impacts our ability to deliver outstanding legal service and live our mission of “Justice for All.”

What You’ll Do

• Receive and make calls to leads from various sources (phone, web, referrals).
• Ask a structured set of questions based on case type to determine if the lead is a good fit for the firm.
• Send representation forms electronically to qualified leads and follow up to secure signatures.
• Update our electronic case management system with detailed, accurate status notes for every lead.
• Mark leads as signed, record contract dates, and upload signed agreements.
• Ensure a seamless transition of new clients to the appropriate legal team.
• Maintain regular communication with referral partners and provide timely updates on lead status.
• Identify and troubleshoot issues that arise when connecting with leads or signing new clients.

What You’ll Love About Working Here

• A mission-driven firm that truly believes in “Justice for All.”
• A collaborative team environment where your role is valued and your input matters.
• Clear processes, KPIs, and training to help you succeed in the role.
• Growth potential for high performers who want to build a long-term career in the legal field.

If you’re empathetic, detail-oriented, and energized by helping people at some of the most important moments in their lives, we want to hear from you.

Apply today on Indeed and take the first step toward a rewarding career as an Intake Specialist at LaBovick Law Group.