Integration Administrator Location: Indianapolis, IN About the Role This role supports the Integration team as a whole, including the EVP of Integration and the Directors of Integration. It also provides dedicated support to two key functions: Process Excellence (our SOP library and integration playbook) and Data Integration (customer data standardization across our systems). If you take pride in being the person who makes sure nothing falls through the cracks, this is a strong fit. Key Responsibilities Data Integration Support - Data entry projects
- Maintain logs of data discrepancies, change requests, and open items
- Perform routine data checks and updates in company systems (ServiceTrade, Zoho, Viewpoint, etc.)
Process Excellence Support - Administer the SOP library, including template formatting, version tracking, publish logs, and archiving of retired documents.
- Track each SOP through request, draft, review, and approval
- Notify L&D, Quality, and affected teams when SOPs are published or updated.
Integration Team Support - Manage calendars and schedule meetings across Integration, branch leadership, and cross-functional partners.
- Prepare agendas, take notes, send recaps, and track action items through completion.
- Coordinate travel, lodging, and site visit logistics for team members visiting branches and acquired company locations.
- Process expense reports, invoices, and purchase requests.
- Keep team files, shared drives, and distribution lists organized and current.
- Serve as a first point of contact for incoming requests and route them to the right person.
Acquisition Integration Support - Build and maintain integration checklists, timelines, and trackers for each active acquisition.
- Help capture lessons learned after each integration for the integration playbook.
- Handle confidential deal and company information with discretion.
- 2+ years of administrative, coordinator, or office support experience.
- Proficiency in Microsoft 365, including Outlook, Excel, Word, PowerPoint, Teams, and SharePoint.
- Strong attention to detail, especially with data entry, tracking, and version control.
- Clear written and verbal communication.
- Ability to prioritize competing requests from multiple leaders.
- Discretion with confidential information, including pending acquisitions.
Preferred - Experience in construction, fire protection, specialty contracting, or another field-driven environment.
- Familiarity with Viewpoint, ServiceTrade, Zoho, or similar systems.
- Experience with document control or SOP/policy administration.
- Comfort using AI tools and automation to reduce repetitive work.
What Success Looks Like - Integration leaders spend less time on scheduling, tracking, and logistics.
- The SOP library is current, organized, and every update reaches the right people.
- Trackers and logs are accurate and always up to date.
- Process Excellence and Data Integration have the support they need to move faster.
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