Role Summary
The Intelisys Inside Sales Representative (ISR) is responsible for managing and growing relationships with existing Intelisys partners and supporting their success across Intelisys solutions and supplier offerings. This role serves as a primary point of coordination for partner engagement, account planning, opportunity support, supplier alignment, and sales execution. The position is focused on account management, partner retention, enablement, pipeline follow-through, and share-of-wallet growth.
Essential Job Duties
Partner & Account Management
- Serve as a trusted day-to-day resource for assigned Intelisys partners, helping them navigate Intelisys processes, resources, tools, and supplier programs.
- Build and maintain strong relationships with partner owners, sales leaders, account teams, and key decision-makers.
- Support partner account plans focused on retention, expansion, engagement, and consistent revenue performance.
- Identify opportunities to increase partner adoption of Intelisys offerings, programs, training, and enablement resources.
- Monitor partner activity, engagement, and pipeline health to help drive consistent follow-up and execution.
Sales Support & Opportunity Management
- Support partners and customers through the sales process by coordinating meetings, follow-ups, quoting needs, and next steps with internal teams.
- Help qualify and advance partner-generated opportunities, ensuring the appropriate Intelisys resources and supplier contacts are engaged.
- Maintain accurate opportunity, activity, and account information within CRM systems.
- Assist with pipeline reviews, forecast inputs, account updates, and reporting tied to assigned partners and opportunities.
- Conduct targeted outreach to existing or assigned partners to support account growth, renewals, enablement, and active opportunities.
Supplier & Solution Coordination
- Coordinate with suppliers, solutions specialists, and internal sales teams to align partner and customer needs with appropriate technology solutions.
- Support quoting, proposal development, and solution positioning across Intelisys supplier offerings and applicable ScanSource business units.
- Maintain working knowledge of key suppliers, solution categories, competitive positioning, and market trends relevant to assigned accounts.
- Help partners understand available supplier programs, solution fit, sales motions, and engagement processes.
Partner Enablement & Collaboration
- Reinforce the value of Intelisys by supporting partner education, enablement sessions, program adoption, and resource utilization.
- Collaborate with sales leadership, solutions specialists, product marketing, supplier teams, and other internal stakeholders to support partner success.
- Support live and virtual events, partner meetings, presentations, recorded sessions, and other enablement activities as needed.
- Represent Intelisys professionally in all partner, supplier, customer, and internal interactions.
Qualifications
Required Qualifications
- At least 1 year of sales, account management, inside sales, customer success, or business development experience.
- Previous experience in a busy customer-focused environment.
- Strong communication, relationship-building, follow-up, and organizational skills.
- Ability to manage multiple accounts, partner requests, opportunities, and priorities at the same time.
- Strong IT skills with a good working knowledge of Microsoft Word, Excel, Outlook, and CRM systems.
- Resilient, enthusiastic, accountable, and target-driven.
- Positive, energetic individual with a can-do attitude and willingness to learn.
- Team player with the ability to work independently.
Preferred Qualifications
- Experience in technology distribution, SaaS, cloud, telecom, cybersecurity, or channel sales.
- Experience supporting partner-led sales models, account management motions, or multi-supplier solution environments.
- CRM experience, preferably Salesforce.
Physical & Work Requirements
- Ability to sit or stand at a computer for extended periods of time.
- Ability to be physically in attendance at a designated company office location or work according to an approved hybrid schedule during normal business hours.
- Ability to travel up to 10% of the time.
- Ability to lift up to 25 pounds.
Reports to: Sr. Director, Channel Exchange
Compensation:
Base Range : $55,000 + commissions earned
For commissioned sales roles, the hiring range reflects a draw amount only as commissions are determined based on individual sales performance and cannot be estimated. Commissioned sales roles are not subject to a draw claw back and therefore the draw amount can be predicted as the hiring range for this position.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.
Intelisys/ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F