Intelligence Analyst II

Who We Are Looking ForWe are seeking an experienced Travel Risk Intelligence Analyst II to support a global client's security and travel risk management program. The ideal candidate is an analytical, detail-oriented professional with strong judgment, excellent communication skills, and the ability to operate confidently in a 24/7 GSOC environment. This role is office-based in Annapolis, MD and requires flexibility to work shifts, including evenings, overnight, weekends, and holidays, with occasional travel to client locations.What You Will Work OnIn this role, you will monitor, analyze, and communicate security and travel-related developments that may impact client employees, assets, and operations globally. Key responsibilities include:

Preparing, issuing, and tracking multi-source travel security alerts for client travelersMonitoring global events and Crisis24 alerts to assess potential client impactTracking travel to high- and very high-risk destinations and verifying required training and approvalsConducting traveler safety check-ins and testing tools for high-risk travelRecognizing and responding to crises, escalating intelligence and impacts to appropriate stakeholders in line with SOPsProducing clear, concise written and verbal intelligence assessments using OSINTDelivering intelligence briefings and security impact updates upon client requestMaintaining client metrics and producing regular travel risk and security reportsSupporting the development and continuous improvement of client processes, protocols, and SOPsProactively leveraging Crisis24 resources to address intelligence gaps and enhance analysisTriaging client requests and ensuring timely, high-quality service deliveryRemaining consistently engaged with the GSOC and global teammates

Who You Will Work WithYou will work under the direction of the Embedded Intelligence Services (EIS) Intelligence Manager, supporting the client's Global Security Team and Global Security Operations Center (GSOC). The role involves frequent collaboration with internal analysts across global locations, third-party vendors, and client stakeholders to ensure effective delivery of the integrated travel risk management and global security program.What You Will Bring

3-5 years of experience in travel risk management, SOC/GSOC operations, intelligence analysis, threat assessment, or incident responseBachelor's degree required; Master's degree or equivalent experience preferredStrong research, analytical, writing, and verbal briefing skillsExperience using travel risk management and communication platforms (e.g., Everbridge, SharePoint, Zendesk) and strong proficiency in MS OfficeAbility to manage multiple priorities independently and meet deadlines in a fast-paced environmentStrong problem-solving skills and sound professional judgmentAbility to build and maintain positive working relationships with clients, analysts, and subject matter expertsCustomer service mindset with a proactive and collaborative approachForeign language capability, travel experience, and data or mapping visualization skills are considered strong assetsThis role includes recurring operational responsibilities, such as monitoring traveler movements, disseminating alert notifications, and conducting traveler check-ins. Candidates should be comfortable performing these tasks consistently and with strong attention to detail