Interdepartmental Project Manager

Department

Executive Office of Health and Human Services

Division

Project/Program Management

Salary

$110,161.00 - $124,825.00

Job Profile

JC-02665700-99 - Interdepartmental Project Manager (Non-Union Executive Branch)

Scheduled Work Days & Work Hours

Monday- Friday, 8:30am- 4:00pm

35 Hours- Non-Standard

Job Requisition Number

JR104042 Interdepartmental Project Manager (Open)

Pay Grade

C00139 A

Classification

Interdepartmental Project Manager

Class Definition

GENERAL STATEMENT OF DUTIES: To work with State agencies and/or organizations to strengthen cross-system collaboration and implement integrated services organization and delivery policies; to be responsible for several project development; to perform research, program evaluation, fiscal and policy analysis on various issues affecting consumers of human service programs; to initiate, plan, coordinate, supervise and review a continuous information educational and community relations program; to serve in a highly responsible communication capacity representing a number of state departments in their contact with state, local, public and media officials; and to do related work as required.

SUPERVISION RECEIVED: Works under the general direction of a department director or a consortium with considerable latitude for the exercise of initiative and independent judgement; assignments are subject to review for results obtained in adherence to established policies and procedures.

SUPERVISION EXERCISED: Supervision of staff specialists and position assigned to assist in the performance and execution of specific projects delegated by the director.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

• To work with State agencies and/or organizations to strengthen cross-system collaboration and implement integrated service organization and delivery policies.
• To be responsible for special project development authorized and delegated by a director. To perform research, fiscal and policy analysis on various issues affecting consumers of human service programs.
• To serve in a highly responsible communications capacity representing a number of state departments in their contact with state, local, public and media officials.
• To perform complex program analysis and evaluation of departmental services.
• To research and write commentary on various issues affecting consumers of human service programs.
• To resolve complaints or objections and to prepare reports on complex issues for consideration and decision by the director(s).
• To be responsible for developing and maintaining a continuous coordinated effort in liaison with the general assembly, state agencies, general public, and media.
• To be responsible for the development, implementation, and dissemination of newsletter specific to legislative changes and their impact.
• To operate publishing, graphic, and financial computer programs required for specific projects.
• To represent the director(s) as assigned in contacts with constituents and officials to explain specific polices and their impact.
• To keep departmental officials informed of the director's decisions and recommendations on programs and policies.
• To make frequent contact with departmental officials relative to decisions and recommendations on program and policy issues.
• To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of the principles, practices and techniques of projects management related to developing interdepartmental programs and services; a thorough knowledge of planning, budgeting and evaluation process and the ability to apply them in a human service system; a thorough knowledge of practices, procedures and protocols for press relations; the ability to research and prepare reports and recommendations for dissemination of policy information; a working knowledge of computers and communication technology; a thorough knowledge of, and the ability to, evaluate the attitudes and reactions of interested and affected groups and their demands and needs for information about the department's programs and objectives; and the ability to communicate effectively with a variety of constituents, state officials and the general public; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: possession of a Master's Degree in Public Administration, Business Administration or a related field; and

Experience: Such as may have been gained through: considerable employment in a highly responsible position involving responsibility for the research, fiscal analysis and policy development and dissemination of information.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Supplemental Information

• Resume and cover letter preferred
• In-depth familiarity with project management tools and processes; experience with managing complex projects with multiple stakeholders
• Experience with project management, including but not limited to:

Timeline development and management deliverable status, including timeline risk mitigation strategies.

Design of project goals and intended outcomes and metrics for measuring success and compliance

Identification of implications across multiple departments, such as system/technology changes, authority needs, operational impacts, reporting changes, fiscal impact, etc.

Implement a triage and escalation process, including recognizing key decisions that need to be escalated to supervisor and/or other staff regarding decisions with potential implications across the Medicaid program

• Manage a cross-functional project team with members from multiple units within the Medicaid program through the following actions:

Work effectively with project team to establish a risk profile for identification of risks

Create a structure and process for project activities, decision-making, and engaging staff across EOHHS and appropriate State agencies to create a comprehensive team and approval arrangement

Ensure adherence to the structure and process across the project implementation activities

Build in mechanisms to present and make decisions to align across contracts/vendors within the Medicaid program

Communicate implications for the project across departments, such as through the cross-functional managers work group, escalating to the Senior Management Team, or other communications channels

Communicate to appropriate teams and staff to ensure staff are informed about project updates, barriers, implications for their unit, and escalations for decision-making

Work with team to update manuals and protocols for contractors and internal EOHHS contract management staff to comply with requirements of the project

Ensure clear roles and responsibilities for each staff person on the project implementation team

Confirm assigned responsibility for project tasks among assigned staff, and if appropriate, problem solve to cover gaps in oversight and bring plan to leadership

Delegate tasks to identified subject matter experts on the team responsible for specific tasks functions

Create built-in opportunities to check in with staff individually and as a team

Oversee all project work while working with staff to independently lead their assigned activities.

• Leadership communication

Project updates to EOHHS leadership as requested and needed

Create regular opportunities to communicate with your supervisor about the project, and relay decisions made and risks for the project

Escalate issues and priorities to leadership through your supervisor, the weekly memo to the Secretary and EOHHS leadership, and other escalation vehicles

Draft presentations for the General Assembly, Governor's Office, and other State agencies regarding assigned projects, as needed

Skills around meeting preparation, facilitation, and follow up for project team meetings, inter-agency meetings, and leadership meetings

• Experience developing and refining standard operating procedures and business processes to create organizational efficiencies
• Awareness of federal and state Medicaid requirements and mechanisms for changes such as the CMS rule making process, federal and state regulation changes, and state and federal legislation process

https://www.everify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

https://everify.uscis.gov/web/media/resourcesContents/EVerify_Participation_Poster_ES.pdf

The individual hired to fill this position will have access to Federal tax Information (FTI), as defined in IRS Publication 1075, and, as such, must undergo a national fingerprint background screening in accordance with the set forth in regulation 220-RICR-40-00-2 (IRS Publication 1075 - Background Check Process and Criteria available at https://rules.sos.ri.gov/regulations/part/220-40-00-2. Additionally, the individual is being hired to an E-Verify site which contains FTI and must have their employment eligibility validated through E-Verify.

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.